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March 2024 by Nalé Berón
Worst service ever
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March 2024 by Zak zakattack
It was Little hard to find the front door, but it was only a couple minutes driving around the building to find it. I was able to pick up my package that was not delivered to my door.
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February 2024 by Lana Atwood
Rob & FedEx team- thank you so much for going above and beyond for me! Greatly appreciate you. Everyone at this facility was so helpful and nice. Going above and beyond.
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January 2024 by Reina B
Google indicates that this FedEx location is open on Sundays until 1 PM. I just drove 45 min. to find out that is closed on Sundays. Update your store hours!
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January 2024 by Michelle Camilo
I have packages delivered all the time and only have issues with FedEx. I had something shipped to me next day. Tried to sign online but it would not allow me to. They were late delivering, of course they come when I had to go run an errand. Note on app said I could go pick up at the draper ship center after 5pm and they close at 9pm. At 6:15 I received a message that it was at the facility. I got to the facility at 6:30 and no one was there. I tried talking to someone and no one would help me. Apparently they close at 5:30. Anyways I did not get my package in time.
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November 2023 by camsteinman
Didn't deliver package as promised. Representatives at front desk had no desire to resolve my problems. I would have been better off driving to Chicago to get the package myself, it would have been faster and cheaper. Last time I use fed ex
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November 2023 by Trevor Kavanaugh
Do not use if you want to get your packages, shipped packages back to shipper before specified pickup date, automated system is utterly useless
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November 2023 by Justin Young
The people at this FedEx are helpful and quick. I'll definitely come back to shop work shipments at this location.
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September 2023 by Yicheng Zhang
Great service!
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August 2023 by William Roger
Well FedEx screwed up again. I finally got my package around 4 o’clock today. It was promised to me by the text message that said be here by 1 PM yesterday then I got a text message from FedEx saying it would be here by 1 PM today. He arrived at 3:52 PM today, I kind of lit into the driver and he pointed at a little yellow tag that said I was stop 45 yesterday and 64 today. There seems to be a disconnect between the corporate text messaging, and the people assigning the stop numbers. I don’t recommend using FedEx for any important papers. They do not keep their word. When I called the customer service about this problem they gave me the corporate line da da da da. Basically they were no help at all.Judd
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June 2023 by Zane L.
love how they tell you what day and when your package will be there just to not see it that day or time!! fedex you are the best at doing this lol. complete garbage
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May 2023 by Benjamin Johnston
Friendly staff and quick service. HOWEVER, DO NOT TRUST YOUR GPS/GOOGLE MAPS. You enter this building on the SOUTH SIDE whereas Google Maps and Apple Maps sent me to the North side both times and I was left extremely frustrated, looking at a locked gate.
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April 2023 by Matt Johnson
Absolute JOKE!! First, the hours at the hub are ridiculous. Second, I ordered over night on a Tuesday, supposedly it arrived Wednesday like it should, there was no one to sign for the package on Wednesday, that’s when all hell breaks loose. I took a day off of work (Thursday) to be there to receive said package, they never showed up, looked up tracking and it said package was now undeliverable due to wrong address… but the day before it wasn’t.. we changed the address to a local Walgreens since we were told we could not pick it up at the hub. Missed another day of work because the package is needed to do my job. Today is now Sunday, swung by the Walgreens and the package was not there… Complete shitshow to say the least.
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March 2023 by mallory lopez
Fed Ex is absolute trash!!! My package is always delayed. This last one was supposed to be here the 9th and now they tried to deliver it today, a Sunday, and my office is closed so I left delivery instructions and he didn’t use them so now my package won’t be delivered until the 13th. FOUR DAYS LATE!!! They don’t understand how this could clearly f a person over. They are garbage and so is the delivery person in my area. Always so rude and never follows simple instructions.
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March 2023 by Justin Gilbert
I often ship live animals and this location is the only FedEx facility that accepts them. The staff at this Ship Center take consideration to keeping my package safe and get it to where it's going. They are always friendly and courteous. It is also very convenient for me. No complaints.
