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May 2022 by Rebecca Tuke
Jeremy Monroe was excellent sales rep and helped us get exactly what we needed without the headache of pressured sales experience! I would highly recommend this place and him for your furniture needs.
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May 2022 by David Hobson
Great store, friendly staff.
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April 2022 by Destiny Dearing
I should’ve read the reviews before purchasing here, because everything that has happened to other buyers is currently happening to me. I ordered my kids bunk bed with stairs, they never called me to schedule a delivery date- I had to call them. Then they get here and the support boards for the steps were broken in half, after that I call to order replacement parts & they say they ordered them and I call a week later to check in & the manager says there’s no record of replacement parts being ordered so he REORDERS THEM AGAIN!! & I call a week later AGAIN to check & they still dont have them. My kids bunk bed is unsafe without any way to get up and down to the top bunk, and these guys could care less! No compensation, no sympathy, nothing. I will spread the word, and will not continue my business here. Horrible customer service.
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August 2021 by John Hale
100% DO NOT do business with Furniture Row!! They will screw you over every chance they get! The draper Utah location have done it twice In a row now. Most recently they delayed my couch for over 2 months I kept calling and being told they were missing 2 pieces but they were in transit.. after a mo.th of this I finally talked to a manager(Sebastian) who told me they didn't even schedule them to be shipped to them!! He gave me some bull crap excuses and told me they would give
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June 2021 by Brittney Snegirev
Very helpful staff. We bought a dresser and 2 nightstands a couple months ago, we decided we wanted to get the matching bed frame. Cordell was very friendly and made the process very easy!
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June 2021 by Nancy Valdez
I had wanted to purchase a bedroom set last year that was out of stock. I found that I could order it from the factory this year to be delivered in 10 weeks. It was easy to order and pay for the bedroom furniture set over the phone. Thanks, Cordell!
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March 2021 by Kari Kovach
Had to call in to order what I wanted and the woman who helped me was friendly and efficient! Made ordering easy!
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March 2021 by Ibarra Elvia
Excelente servicio y atención al cliente. Me encanto mi sala
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January 2021 by Sarah Kennedy Munsell
Sebastian was super helpful. I normally run away from furniture sales people, but I was looking for something very specific and he found it quickly fir the right price and I bought it. I’ve literally never done that before. Great experience. I’ll be back if I need anything else.
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January 2020 by Carey Sumbot
Love this place. The manager Sebastian is amazing, very personable and not a hovering salesman.!!!!!!!
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December 2019 by Mark Bair
Generally, easy to purchase and hard to get. Customer service is poor and their system is poorly designed for deliveries compared to other appliance and furniture stores. I won’t be using them again and will caution all my friends about the delivery and customer service issues.
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November 2019 by Angie Barnes
Friendly service. Clean and organized furniture store.
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October 2019 by Michelle
I just tried calling this store TWICE. The phone rang off the hook and no one answered. I will be contacting the BBB to answer my question. Clearly the stores not interested.
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September 2019 by Kara Clark
They have the best down filled velvet pillows.....and for a great price too.
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September 2019 by Tracy Grim
2 new recliners. Nice.
