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November 2023 by Mom
Very friendly staff. I’ve been getting my car serviced here for several years now. The waiting area is so comfortable and clean. I bring a book and relax. The diagnostic is very thorough. I’ve never been offered an unnecessary service. No up selling. Highly recommend
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November 2023 by ケントトーマス
I have worked with Jake's exclusively for a couple of years now. The folks at the counter are genuine, frank and articulate. Never a regret regardless of service type! I recommend everyone - yet, I want them all to me!
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November 2023 by Edwin Brewer
I have an older truck so it could use alot of TLC but they were careful not to over prescribe my trucks needs. They communicated well their diagnostics, worked quickly and got me back on the road. My truck has other issues and I will be sure to return to there service when needed. I am grateful for their help.Services: Steering & suspension replacement
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October 2023 by Loren Cox
We love this place. Monica is great. They are not the cheapest but we keep coming back because they are honest, forward, transparent, and make things right if there is a mistake or misunderstanding, which more than pays for itself in the long run. We've been using Jake's for maintenance on our 2006 GMC Savana van for many years and recommend them highly.
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September 2023 by Donna Etchart
Excellent service from the time we brought our vehicle in to the time we got it back. Front office staff is very customer service oriented. I'll bring my car back here next time it needs service.Service: Air conditioning
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September 2023 by Grace Horton
Updating a previous review that I posted a month ago.Monica called me after she saw my earlier review and after a long discussion about the brakes, I agreed to take my car back to Jake's. They replaced/repaired the front rotors and brake pads. They also replaced the engine oil filter cap which they said was faulty and leaking, but after taking my car home I discovered something else was leaking because I had put cardboard under the car.I took the car back again and they were able to finally locate and fix the leak. Although I had to take my car back 3 times, Jake's finally repaired my car so it is now running properly. Furthermore, Monica waived all the charges for all these repairs. That shows me that Jake's is honest, reputable and has integrity. I will continue to take my car to Jake's for service.__________I asked them to fix the brakes - replace the rotors and brake pads but they said the wear was minimal and still within spec. So the repair wasn’t done, yet they they still charged me $78.00 to “test drive” the car to confirm what I had already told them was wrong with the car.I’m very disappointed as I’ve been taking my car to Jake’s for nearly 20 years. But now I’m thinking of finding a new repair shop. I feel like I’ve been scammed!!Service: General repairs & maintenance
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September 2023 by Kim D
I went in so figure out a check engine light. They did a good job looking over my car and were able to resolve the issue. They even put the foot pedal cover back over the foot pedal, which was an added bonus.
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September 2023 by Colton Hall
My fiancé took her car here and they 100% took advantage of her. She wasn’t communicated to or quoted any prices when she dropped off her car. Jake’s took two days to diagnose what was wrong with her car and then charger her over $300 in diagnostic fees - which weren’t communicated initially. Reading through some other reviews, it looks like this is a common issue. I wouldn’t recommend Jake’s to anyone.
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August 2023 by JD
This was my first experience with Jake’s and they were great. Monica and her team were quick and responsive to our needs and were able to get the work done on our vehicle in the timely manner we needed it. I’ll be back!Services: Steering & suspension repair
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August 2023 by Shawna
These folks are absolutely FANTASTIC! Monica worked with me to be able to get my vehicle into their shop quickly and their techs had it fixed within a few hours. Their prices were good and I would recommend them to any one!Services: Steering & suspension repair
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August 2023 by Kevin Casper
I had a great experience with Jakes…they gave me a 48 point “Vehicle Health Report” prior to doing any repairs. The report shows many images with explanations/recommendations as to the mechanical condition of my F350.They gave me a fair estimate and didn’t add any additional cost.I highly recommend Jakes Auto.
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July 2023 by a ropp
Everyone at Jake's was so kind and helpful to me. Coming from a different State it is hard to know who to trust, they were amazing! Thank youService: Air conditioning
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July 2023 by Landon
Jake's has serviced my family's vehicles for years and have never failed to offer industry leading, genuine customer service and transparency. I wouldn't go anywhere else.
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June 2023 by Laura B
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.Services: Transmission
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June 2023 by Patrick Fitzgerald
Jake's Auto (Monica, Dustin and team) did a good job and I believe gave an honest diagnostic and repair of my vehicle's cooling system. I had previously taken my Xterra to another shop which said I had a much more complicated repair and recommended that I just get another engine. Dustin fixed the real problem and took time to thoroughly test and drive it, all at a reasonable price. Monica kept me informed and they were very nice and prompt. I'll definitely recommend them in the future.Services: General repairs & maintenance
