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January 2024 by Jon Fitisemanu
This location was amazing! All the staff was friendly and informed me of various issues with my car and things I can do to fix them, along with services they have to help me. I'm not the most mechanically sound person, amd they explained thing very plainly and were super nice. Will definitely be returning for future services.
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January 2024 by Jeffrey Blumel
Management sucks. Hire more people and or pay them more
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January 2024 by Martin Reginato
I tried to do my safety and emission and they didn’t know how to do it, just wasted one and a half hr for nothing, I can imagen this people doing a oil change Better to go to a real local shop
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December 2023 by Katie Stewart
The Great people at Jiffy Lube were so nice and inviting. They got to work on my brakes right away. Normally I get my brakes done by someone else, but they were not available. Because it was an emergency I had to go to Jiffy lube. It was a little more expensive but I honestly didn't mind paying more because they listed to me and my needs and did what I asked. I told them no new routers and they did as I asked. They told me it would be better to replace them but didn't force it on me. My funds were low and I couldn't afford them at this time. So thank you Jiffy Lube for taking care of me and my needs. You are the best.
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November 2023 by Lauren W.
They are honestly the slowest, most incompetent car mechanic place I have ever been to. I sat for over an hour for oil change and emissions, it was not busy. Multiple people came and went while we were waiting. At first I was excited to see women working in this field, and then I realized these specific women are genuinely incompetent and have no idea what their doing. I don't think any of them actually know what they're doing. After everything was done, they still couldn't figure out how to get the emissions part on the computer done. It is absolutely worth it to go somewhere a little more expensive and actually get quick, reliable service. For example Lynwood Tires up north is good, or Grease Monkey.
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November 2023 by Richard Bradshaw
I went in for a top off and who knew that I would be sitting in the bay for over 25-30 minutes just for a simple top off. Other jiffy lubes I have been too will multi task 2-3 cars at a time but they go 1 by 1 and are as slow as molasses. Also, never have I been charged for needing more than 2 quarts of oil on a top off and they wanted to charge 10 dollars a quart. They also had 2-3 workers just “standing there” while the cars were all waiting for “their turn”. I have been to jiffy lube for over 20 years and these are the most incompetent workers and I’ve never have had a visit like the one I did. Similar to other reviews I’ve seen, they are slow, they Overcharge and they are penny pinchers. Go save yourself some time by going to a different jiffy lube.
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November 2023 by Mo Mat
After waiting in the parking lot at the Riverton station for 5 minutes with not even a hello and workers walking around inside and even pointing at me, I went over to Draper and was immediately greeted by Kylie, who was very energetic and happy to help. She provided me with courteous service and was helpful throughout the entire process. I will be using the Draper location from here on out.
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November 2023 by J Brown
If you intend to be closed, maybe take off your open signs in the front first...Waste of time and effort for a lil kid to spend like 3 minutes telling me to come tomorrow because they put all their stuff away and it would take too long to get it out again...he could have used those 3 minutes to help the customer not turn the customer away because it was an inconvenience...all while his coworker glared at me from the bay...waste of a good name in Jiffy Lube.Should have just chanced it and gone to the other Jiffy Lube in Draper, always great service at that one
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November 2023 by Matt S
These guys were great I had an issue on the highway and the navigation directed me here and they inspected my car, filled up my fluids, checked for leaks and damage, and filled my air all free of charge.
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October 2023 by Garrett Hamilton
DON'T GO HERE!!! ? Went in today they had me wait over an hour to tell me that they don't have the lightbulb to replace my car light and they can't open it, on a Rav4!! Terrible service waste of time, the guy was flirting with his two girl coworkers which made them slow!! I went to the other jiffy lube in draper and they did it in 15min and we're way more busy
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August 2023 by Charles Newlin
Had any oil change, tire pressure checked, license registration sticker put in plate for us. Fast, efficient and very pleasant.
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July 2023 by Eric B.
Big-O-Tires next door could not do my emissions check so reluctantly went here even though they have tried to upsell me in the past by saying items required replacing when vehicle was just serviced . I made it clear only wanted emissions check and on-the-spot sticker which they did. Charged $55 which they said was high because of the on-the-spot sticker fee. No receipt owing to 'problem'. Took wife's car to Curt's Carwash & Emission 1/4 mile down the road and did the same thing for $37. Much friendlier too.
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July 2023 by Brandon W.
They did a great job, would recommend. I went in for a basic oil change and inspection. They worked very fast, gave me a discount on the oil change and even capped off my coolant for free. They found some problems with my brake pads and got them changed right away, even extending some more freebies. They are very friendly, professional workers, going above and beyond to get the job done efficiently and the best I could've expected.
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July 2023 by Me 1.
Let me start by saying I am not leaving this negative review out of spite, just to inform potential customers. My daughter drives a modest import sedan. It's not a performance-based vehicle and per the owners manual does not require special services. She brought her vehicle to this Jiffy Lube and requested a basic oil change. They told her the vehicle requires a specialized oil and quoted her $144 for the complete service. Based on my 35 years of performing vehicle maintenance, the owner manual specifications and current pricing, I told her to refuse the high-end synthetic oil and to ask for a conventional type. They told her they don't carry conventional oil (What oil change business doesn't stock multiple types of oil?) and said her vehicle requires synthetic. I told her to refuse service and to look for another shop. She located a nearby competitors service center. The kind employees provided the correct oil type, only charged her $40 and did not attempt to convince her of other unnecessary repairs. I find it unreasonable, unfair and disappointing that Jiffy Lube employees tried to take advantage of an unsuspecting customer and dishonestly tried to sell her unnecessary services simply because she doesn't understand what tricks they were playing.
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July 2023 by Steve Rasmussen
Desi and Aymee were THE BEST. Took care of my Audi A8 with style. Many Thanks!
