Kohl's is a department store with a great selection of clothing, footwear, and home goods, including favorite brands and products by Sephora. It offers great bargains, fair prices, and sales. The store is clean and very spacious. A key feature is the ability to do Amazon returns there, which sometimes provides a fifteen percent off coupon for Kohl's purchases. The employees are consistently described as friendly, great, and doing their best, often going out of their way to help. While the Amazon return experience can be a little slow, shopping is generally considered safe and easy with services like hassle-free returns and free store pickup.
Ordered an item online for store pickup. Got an email that it was ready. Walked in the store, app told me what bin. Picked it up. Acknowledged in the app that I got it. Walked out. 2 minutes. No lines. No waiting. Very cool.
July 2026
Wendy deserves 10 stars! I've never met anyone at Kohl's with such patience and kindness. She's the best!
