Petco is a comprehensive pet store that offers a wide range of products and services for pets and their owners. Located in Draper at 195 E 12300 South, it provides brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, often at discounted prices. The store features a full-service grooming area, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog and puppy training classes, making it a convenient one-stop shop for pet care. Customers appreciate the caring and understanding staff, especially in the Vetco vaccination clinics, where pet owners have noted the kindness and patience shown to anxious or fearful pets. The store is generally kept clean, which contributes to a pleasant shopping environment. Some customers have mentioned minor issues with customer service, noting that staff at checkout can sometimes seem unenthusiastic or unorganized, impacting their overall experience. However, the staff's professionalism and helpfulness, especially when assisting with pet care needs or taking advantage of sales, are often highlighted positively. Overall, Petco is valued for its wide selection of pet products, professional pet services, and the ability to handle multiple pet needs in one location, despite occasional inconsistencies in customer service.
Love the guy managing the fish, they all look so healthy. He's super nice and knowledgeable. I drive 25 minutes here because no other pet store compares. They're also stocked with more unique fish than other locations.
January 2026
The employees here are very helpful. They go out of their way to make sure you get the right product! I’m so happy I pieced together my aquarium with Petco. They had a 50% off sale and it was awesome! The metal stand is beautiful! 🤩
December 2025
Generally, I avoid big box pet stores, but the Draper location of Petco is really special! Every employee goes out of their way to make you love animals as much as they do and to make you as confident taking care of your pets as they are.
