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December 2025 by George Tinoco
Service was great
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December 2025 by La'akea Swagerty
The fact that the elevator has not been fixed for at least two weeks when it is a clear safety hazard is ridiculous. Do better
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December 2025 by Samantha Caulford
Had a great experience checking in! Easy and simple
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December 2025 by Mov Traveler
Spamming me with calls after I called last
week for info. Multiple times a day. Avoid this place - I blocked their number and we aren’t going to rent here.
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November 2025 by Phil
Competent and friendly service, Jack was kind and helpful. Great experience:-)
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November 2025 by Marie Hawkins
I wouldn't get a storage from anywhere else!!! Best managers Shelly and Randy, you are the best
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November 2025 by John Christian
I’d been renting a unit here for several years. Today I moved the last of my belongings out of my unit, which was on the second floor. The elevator had some sort of malfunction and I was stuck for about 10 minutes.
I managed to get the door to open. I called the main line to let them know that I was on the second floor and needed assistance with my belongings. The person I spoke to said they were messaging the Draper location. There was no response so I asked for the direct line, which they were hesitant to give me. I called and Melissa said she just got back on site and would try to get me some assistance. Well, 15 minutes later and no response, I carried 4 large boxes down a flight of stairs weighing 40-50 pounds each injuring my knee and twisting an ankle on the process. As I was wheeling my things out. Another manager from a different location finally came to help. I was in pain and still having an anxiety attack.
He said that Melissa was an assistant manager in training. She clearly dropped the ball by not following up with me. To be fair, she was with other customers.
But when you have someone stuck and needing help, that should take priority. Potential customers will understand and appreciate the attentiveness to current clients.
I would not recommend this facility due to incompetent management. Plus they’re “off site” during normal business hours and their elevator is sketchy and like today, prone to not work.
I put in a request to have a call back from the manager of the Utah locations, Kelsie or Chelsie. We’ll see if I get a callback. Maybe I’ll ask for a refund on this months rent to compensate for my pain and anxiety.
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November 2025 by Todd Mauer
Excellent and courteous service from Jack and Melissa.
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November 2025 by Day Clark
Alyssa gave me great customer service
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November 2025 by Vlad Shcherbakov
Bunch of incompetents had lost my bike while it was stored there. They delete their negative reviews every few years to make themselves look good.
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November 2025 by Desi Rodriguez
Jack was super helpful and friendly!
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November 2025 by Chris Napier
Alyssa was amazing and helped me with a complicated issue on payments.
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October 2025 by Gavin Lewis
Friendly service, great location! The front desk was very helpful.
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October 2025 by Mr. Muñoz
Alyssa was very friendly & helpful when inquiring about a storage unit today. You can tell she was very experienced & knowledgeable about the facility
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October 2025 by Ellie Mitchell
Alyssa is the best! She was super helpful and kind. She made the checkout process super easy!
