-
October 2023 by Marty and Susan Zmolek
We were far from home when we needed assistance with our trailer hitch. This location was small and busy with multiple customers, BUT solved our oroblem in 15 minutes! Highly recommend
-
September 2023 by Karl Jepson
made a reservation a week ago for our move. 45 minutes before pick up they call and tell me they don't have a truck. If I want one I need to drive a half hour to get it. We hang up and I call uhaul corporate number and they tell me my new pick up is actually further away. If I didn't call I would ve went to the wrong place far away. Everything we planned for the move with helpers and all was thrown off. They wouldn't even give us gas money for driving the extra one and a half hours. I get things happen sometimes but they wouldn't even give us a discount or make up for our time, gas, and inconvenience. Not to mention we reserved moving blankets and dolley but they weren't given to us.
-
August 2023 by Elliott Kinney
Good people and super helpful. I had to tow my bricked Subaru back to Reno and they give me lots of input on what to do with the vehicle. We got a truck and trailer on sight and they even took some cost off the top since I’m tight on money. They also gave me and my buddy some beef jerky for the road.I would definitely go here again but hopefully for a different reason.
-
August 2022 by Katiem Petersen
I will never use Uhaul again. At every interaction we were given false information. We were told we would get $100 deposit back if we paid with credit card. Then we called and asked if we were an hour late and if we would be charged due to traffic. We were told no. Two weeks later no deposit back because we didn’t pay cash. Ummm we were told not to pay cash. Then another charge for another day because we were an hour late. Called them and even tho we were lied to at every attempt to communicate. We ended up paying double what we were quoted and first billed. I’ll pay a moving company next time instead of trying to save money. Cost me the same amount plus more as I took time off work. Terrible customer service all the way around and shady business tactics. Nothing but wanting your money and doing everything they can to hide the options to add to their pockets.
-
August 2022 by Rylee Martin
Terrible experience. The man at the front counter was rude and abrasive when we were trying to rent our vehicle. He did not listen to us when renting to us so we had to deliver the truck back to the location we rented it from after we had moved. Then when we called to fix it he hung up on me. Do not recommend at all. Terrible place, terrible person, terrible establishment.
-
July 2022 by Doug Quist
Very helpful as I prepared to rent a trailer. They checked the wiring harness on both cars, when I changed my mind on which one to use to tow.Dropping off, after my one-way rental was smooth.
-
December 2021 by Tanner H.
The owner, Tom, is uniquely incompetent and irresponsible. After renting a UHaul from him, I parked my car in one of the open parking spaces and told him I would be back that evening to drop off the UHaul and pick up my car. At 11:00 PM, I return to find my car is blocked in. At this point, I tried calling all different all number available but no one answered (which I expected at this time of night). That night, I drove to a hotel (I was stuck without a place to stay without my car) with the UHaul. The next afternoon, Tom calls me and begins to explain how he is not responsible and this is all my fault. He claims that on the way out his employee yelled after us that we could not park where we did. Both my wife and I did not hear this; nonetheless, it would have been nice for there to be a sign, for him to confirm that I heard him, or to follow up with a phone call. He further insists that I need to pay for the use of the UHaul the previous night when I had to drive to a hotel since my car was blocked in. After receiving such poor customer service and witnessing the absolute lack of responsibility, I highly advise against using UHaul or Quality Muffler & Brake.
-
December 2021 by Cortney Humphrey
Reserving was easy. I called the day of to confirm my truck would be available and they confirmed that it would. I left the keys & took a picture of the mileage & was charged exactly what I expected. Truck could have been a bit more clean but it was sufficient.
-
December 2021 by Trevor Hicken
Easy to drop off the moving truck, only had to fill out the info on the site and take some photos.
-
November 2021 by Stanley Pawlukiewicz
No problems dropping off a trailer we picked up in texas. This is a minimal u-haul. They also do mufflers. No set of signs that tell you where to drop off your rental. No storage. No u-haul’s version off a pod. Just a few trucks. No complaints
-
November 2021 by johnny windslow
This place is got an old Cadillac that's been converted into a generator cuz they run their power off that Cadillac they got it running and it's so two about which is hooked to another belt and turn hook to another belt which turned the pulley and electricity powered off that old Cadillac motor I don't know how they done it but it done a good job
-
May 2021 by Edgar Ruiz
Have used this Uhaul location several times in the last 5 years and never had any problems... that's why I keep coming back...like tomorrow morning!
-
March 2021 by Carleigh-Anne Anderson
Great service and knowledgeable staff. I would definitely recommend this location
-
September 2020 by Surender Yadav
We went there 15 min prior to closing time and the person over there told us nobody from uhaul side is here and they left for the day. Really frustrating
-
September 2020 by Phillfloyd1
In all fairness, it's not the places' fault. We had a reservation and the u-haul app reserved our truck from this location, but never told us it was closed on Sunday ( day of reservation). We were there waiting for an hour until we got ahold of someone who tried to change the reservation. Ended up having to cancel. So the bad review is for u-haul and their app.
