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March 2024 by Christina Vrontikis
Absolutely the most efficient & friendly UPS location we've ever been to. Luckily it's the closest location to our home & we certainly lucked out. The owner is often there and so very helpful, accommodating. The team makes everything easy & smooth without any hassle at all. Highly recommend this location!
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February 2024 by Kellie Peterson
THE EMPLOYEES HERE ARE SO RUDE!!!!!!!
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February 2024 by Amber Felt
Rude and condensending. I will not be going to this location again. Customer service lacking.
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January 2024 by Bev Vang (Bev Van Goth)
I usually get really good and fast help at this location but the day I went in for my last drop off, the young female worker was really suggesting that I go to the post office for my drop off. It was close to 6 pm. I've also had dropped off my USPS things here before. I actually had to tape my own little box with the roll of tape I bought and she literally was helping everyone else tape and package theirs. All other workers I've met before are really great. I'm just not sure why this one was being weird. I don't even know her and I was nice.
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October 2023 by Jaren Bracken
This is by far the best run UPS store I've ever been to. I drove 50 miles for this store, passing several others along the way who could not help me. I arrived 10 minutes before close and asked them to package two, 100lbs each, large battery backups for me. Not only did they do this, but the owner herself stayed 40 minutes after close, while receiving personal calls asking of her whereabouts, to pack my equipment so that I could take the packages with me. I cannot recommend this store enough.
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July 2023 by Amberly Kaplan
LOVE the employees here. They went out of their way to help me with my amazon returns when I accidentally chose Whole Foods they showed me how to change it to be the UPS store. Thanks for taking the time. You guys are amazing.
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July 2023 by Mandi L.
Just had my snorkeling mask and fins delivered via UPS. Nothing broken thankfully but it had me worried.
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June 2023 by Jenna Holt
Staff isn't friendly. Mention that you have an Amazon return and they will immediately be annoyed. Not to mention how overpriced their boxes are.
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March 2023 by Sallie Davis
My returns had been stocking up and I figured it was time to get it over with haha. I was feeling bad for whoever got stuck helping me, but Tiara and Anna were SO kind and helpful. I really appreciated them both.
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March 2023 by Kaleen LambsonTalley
Very fast, friendly and knowledgeable staff members. Located in between Edward Jones and Pretty Lash Studio. Across from Chase bank.
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February 2023 by Jared Jones
The store says it closes at 6:30 but if you arrive at 6:30 you will expect the cage to be wrapped around the service counter from top to bottom and doors locked with most of the lights off. Honestly, that was a little agitating but what really got me was the attitude of of the girls working there. I could tell that one of them was trying to ignore me as I stood there out side so I knocked on the window as I just wanted to ask a question. Finally she looked at me and with a look of disgust, she pointed to the cage wrapped around the counter then walked into another room behind the counter to turn off the rest of the lights. I couldn’t believe the service this store offers. These girls are completely lazy and do not care about helping you if it’s an inconvenience. No one coming here to do business should be treated like that. How hard would it have been to act like an adult and come talk to me, besides, I would think it takes several minutes to close a store and they just about had it all locked up before 6:30
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January 2023 by S P.
I figured all UPS stores were awful based on this one. The people working here are always unfriendly and act like you're an inconvenience. I've been here many times where I'm not even told "hello." Instead they scan my items while talking to others working here. I've also consistently had problems with Amazon returns here and end up having to call Amazon to sort this out. I hate going to this store and try my best to do my business elsewhere. Today I went to the Riverton UPS and the employees were warm and gracious, super helpful and efficient. So I know the issue is with the Draper UPS. Seriously, make the drive to Riverton if you need good service. It's worth it!
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January 2023 by Cory Romero
I went in today (1/11/23) for help getting two packages sent off after having a terrible experience trying to do so through the Saratoga Springs location. The two ladies who assisted me provided me with extremely good customer service and were willing to help make sure my packages had filling in them free of charge so the items being sent off wouldn't get damaged. I will go through this store for now on. Truly appreciated the top notch service.
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January 2023 by Tyler Breinholt
Always have a great experience at this UPS store. The employees are always helpful and friendly.
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October 2022 by Benjamin Fox-Shapiro
Love that you can drop off USPS mail here, as there is not a post office very close by.
