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February 2024 by Dan H.
We've lived in Draper for about three years now and have gotten numerous prescriptions filled here. I would say that employees have been quite friendly and they work pretty fast to get the prescription filled.
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January 2024 by Steve Q.
If I could assign negative stars - then this pharmacy location would be the one that deserves it! On hold for over 80 minutes inside their phone cycle with zero resolution. Unable to talk to a live associate. How unfortunate that Walgreens has such low customer service standards. "We're sorry" just repeats.
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December 2023 by Jaci W.
The ladies at the pharmacy were so kind and bubbly, they made my day! They were all running around so busy and all were still happy and helpful, thought they deserved a good review.
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October 2023 by Andrea M.
Very poor service. I took my 95 year old mother in for a flu shot. They advertise and always taken walk ins. But this time they said they couldn't do it. my mother walks very slow and it is difficult to park, walk in from the parking lot, through the store to the very back corner and then be told they won't do it because they want everyone to have appts. I told them it was difficult to get my mother here and they could care less. We went next door to Walmart! Will not go back.
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December 2022 by Erica W.
probably the worst walgreens location, waited in line for almost an hour to get a prescription. people were cutting in line and nothing was being done. waited at checkout for AGES when trying to buy a drink. no one was even there. only go to this location if you have all day to spare :)
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March 2021 by Tosh F.
Pharmacy is terrible. Even when you get a text your pick up is ready, it's not, I'm always waiting 30 minutes. A lot of the time they don't even have it and you go days without. Legally how they do that, I'm not sure. There are many better ones in the area. Someone needs to investigate this location. The staff are always rude and unprofessional. Something definitely isn't adding up at this location and feel strongly they are not running it how a pharmacy should be.
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January 2021 by Melissa G.
I wish there was a way to give zero stars. This pharmacy needs to be assisted on its current path to a very slow death. There is no such thing as customer service at this Pharmacy. That is sad BUT that is not dangerous. Dangerous is when the employees pay no attention to detail, they are slow and they are not accurate. The lines are always long and generally there are plenty of employees present, but none of them assist. Every time I tell a provider to use Walgreens at Draper Parkway they ask: "Are you sure?" I guess I should have considered myself warned many times. Here is my most recent interaction: Me: Hi I am here to pick up an RX and I have a new insurance (1-14-21- doesn't everyone) Pharmacist: - Took 15 minutes to type new number into computer system. I then watched as he added 5 other peoples Rx's into the computer. The line INSIDE was 8 people deep. He said - sorry it doesn't work. Me: What do you mean? Him: It says no such person Me: I just used it at Costco pharmacy - please try again Him: huffs - types for 10 more minutes and says - oh it worked Me: what was the difference? Him: I typed in the right numbers..... 90 minutes later... Me: I have been waiting for my RX and my app keeps telling me its ready and then immediately tells me that it is too soon to fill this RX. I just got the RX for the first time 2 hours ago Him: yeah we messed up and put it in and can't back it out Me: Were you going to tell me that or just keep me waiting here. We are going on 2 hours of wait? Him: I have to call the help desk to get it resolved. Me: When will you do that? Him: Probably tomorrow. I was waiting for ear drops - fyi 2.5 hours later my RX was in a bag and I paid my $5.62. I got home and they gave me someone elses RX - eye drops. FOLKS - Consider yourself warned. Go to CVS, Go to Smith's, Go to Walmart, Go to Target- but DO NOT TRUST YOUR HEALTH TO WALGREENS DRAPER PARKWAY
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November 2020 by Val S.
Made appointments for flu shots arranged our whole day around them No one calls to tell us they don't have them so we show up and basically get turned away Not very professional or polite
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August 2020 by Lejla H.
I bought my product a few days ago and I was trying to return it but Natalie didn't want to return my product, after that I went to another Walgreens and it was returned just fine. She was very rude and not wanting to help me at all.
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December 2019 by Kenna Montano
Pharmacy techs give conflicting information, I’ve had to have a doctor call in a prescription 3 extra times. So disorganized, spare yourselves the trouble.
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November 2019 by Avery H.
Called to make sure a compounding prescription could be made. Was told yes. Drove 18 miles gave them the script and was told 30 minutes. Gave my text info and told them I would be in the store. went back after 30 minutes and was told they couldn't do the compounding. why did I have to drive so far and then wait to be told it could not be done.
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November 2019 by Jenn
I called this morning for a flu shot. The pharmacy tech said they had them in. I drove to the Walgreens. The person at the register said we haven't had them in for weeks. I don't know why someone would've told you that. It could've been the central answering center. They don't know what we have in stock.
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November 2019 by Parker Pratt
Went to get a photo for my passport their machine is down and they knew it but still let me wait for 40 minutes and when I asked them they told me making it so I couldn’t get my passport that day
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October 2019 by Kayce Smith
Almost every time try to refill my prescription there's an issue. Certain staff members are friendly, but the short bald male there is very passive aggressive.
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September 2019 by Ramona Baik
Called to make sure they received my prescription. They told me they didn't have the prescribed medication, but had a substitute. Drove there.... they didn't have it. On my way to Harmons (which is right across the street). Lesson learned.
