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November 2023 by Josh Mecham
Service is their specialty, and the customer vice is great!
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September 2023 by Kellie Smith
At 1st it seemed the battery needed to be replaced, but Customer service figured out quickly why the phone wasn't charging... there were small rocks stuck in the charging port. Thank you for your help!
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September 2023 by Cameron Hermansen
Great Experience, saved me hundreds over Verizon. Ethan and Garrett are awesome!
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May 2023 by Marlene Westlund
Kai took great care of my needs! Hire more like her, and give her a raise! Best customer service I've had in a long time!
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January 2023 by Gracie Nunley
LOVE THE PEOPLE THAT WORK IN THIS STORE. WE HAVE ALWAYS HAVE GREAT EXPERIENCES WITH EACH ONE....MATT, TAYLOR, ANDY, MANISHA!!!! OH AND ETHAN
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December 2022 by Rodrigo Alarcon
They should teach them not to discriminate based on race. He unwillingly offered me something just because of my race. Without asking me anything, he just told me that for people with social security he could have something else better. He didn't even ask me if I had. He assumed something that he believes it to be. I will never contract anything with them.
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December 2022 by Josh Wilkstar
Great people wiling to help, just wish making changes didn't always take so long.
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November 2022 by jason youngdell
Had a great experience, only for stars because I had 3 numbers to port. Only 2 of them were ported. It was to much of a hassle to get thecthird one ported so finally just jept a new number, unfortunately that ment we didn't get our 200 for porting that number.Also tmobile phone service sucks in the manti to gunnison area. Verizon had coverage every where we went. Tmobile does not! So if you have Verizon and are curious who is better around ephraim down to salina it is Verizon by far.. their coverage map is definitely misleading.
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November 2022 by Muhammad Farooq
Amazingly helpful knowledgeable and friendly people. It was a pleasure to visit the place.
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September 2022 by Quinn McFarland
Best experience ever with phone business thanks T mobile Matt, Manitia, and Kaily were great! I’m not super great with tech but they made everything a breeze. Customer service was amazing, they even made me a fresh cup of coffee! And all that is not even mentioning their network and the price. I couldn’t have asked for a better experience.
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August 2022 by Larry Krebs
This was my first visit at the T-Mobile store. The person who helped was very nice. She was knowledgeable and not pushy. Larry
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August 2022 by Karen Christensen
I think we are going to love T-Mobile!!
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August 2022 by Rob
Every time I go in this store I get no real help. Everyone is nice but they do nothing for me or solve my issues. One time I was told to wait for the trade in value to go up before trading in my phone and the trade in value went down. I also went in a few other times and they could not answer my questions. Recently I bought a new phone online and the T-Mobile website said once you get your new phone take your old one to a T-Mobile store or print your own shipping label. I took it in and they said they cannot send them to T-Mobile. Told me to call them. I was there, couldn’t they call them and find out what I should do? Just seems like if your not going in this store to spend money they don’t want you! I’ll be driving 40min to a different store from now on. Update: called T-Mobile they said always send in the phone because some stores don’t take them just because they don’t want to. He also said he never sends anyone to the stores because you don’t know if they will have good customer service. Thanks!
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May 2022 by Diane Johnson
Brenton was helpful friendly, knowledgeable and versatile. Appreciated his expeditious service and watching his multilingual skills. Great job Brenton! ?
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December 2021 by Kaylon “Willow” Forsyth
Amazing customer service, they helped me with a free sim card when they didn't have to, highly recommended.
