Horizon Credit Union is praised for its friendly staff and efficient service. Many members appreciate the quick and easy loan process, often facilitated by helpful loan officers who maintain good communication throughout. Reviews highlight the positive experiences with individual staff members, such as Jazmin, Jaylie, and Juliet, who are noted for their personalized attention and expertise. However, some long-term members express concerns about the loss of the small hometown feeling and the increasing impersonal nature of the service as the organization grows. Despite these concerns, the overall sentiment remains positive, with members valuing the support and assistance they receive at Horizon Credit Union.
Horizon Credit Union is a great friendly place to bank! The staff there were very helpful and professional. We highly reccommend!
April 2026
Horizon has been super great to work with. We were in a time-sensitive situation and they were so professional and timely about everything to make things happen. Couldn’t be happier with their one-on-one member support. They pay attention to detail and care about your specific situation. Love Horizon!
April 2024
The whole process was quick and easy! Jazmin was wonderful to work with. She kept in good contact with me through the whole process. The convenience of doing it all from my phone made the process that much nicer and easier.
