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April 2024 by Ammon Wall
Not happy with this location. I had some defected item and they wouldn’t reimburse it or exchange it overall disappointing.
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March 2024 by Ed Zec
10/10 probably the most comfy clothes I own that fit me so well
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January 2024 by Emily & Tyler Smith
I ordered a pair of leggings during the black Friday sale and they already started to pill (I don't dry them or anything) so i called before Christmas to discuss the quality assurance guarantee and the girl i spoke with was really kind and said they would be happy to exchange them but asked if wouldn't mind waiting until after the holiday season, which of course no problem.I went in last night and was met with the most rude employee. She told me "I will do this for you now, but don't think we will do this again. She also told me she "wouldn't recommend the leggings i picked because my legs clearly rub together and that's where the problem lies." She point blank told me "going forward we will not fix this issue for you". Her entire demeanor was that i was there strictly to annoy her. The employee was an older woman with bright red hair.The leggings were my second pair ever, and first i purchase for myself. I was so offput by her poor attitude that I will not be coming back going forward. Especially when they are the ones who have a quality return policy and it was my first time using it.
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October 2023 by Ashley Graham
The employees here were sohelpful!! I was gifted a pair of pants and needed to exchange for a different size without a receipt or tags, and the nice girl at the register went through the lulu system to track down the original purchase, and helped me proceed with the exchange. So excited about my new pants!! Thank you!
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September 2023 by Nate Behrens
Love the clothes, but Kevin the manager and one of the employees was awful to work with when their system had a error. Called another store and they took care of it over the phone immediately. Terrible customer service
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August 2023 by Michael, Janice Lamb
My wife, daughters and granddaughters love this place, but hold on to your wallet.
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May 2023 by kinlie gerber
Don’t get me wrong I love Lulu, but the employees at this store aren’t nice AT ALL… I came in to return a gift I got for my birthday (which ended up with a hole in them) and switch them out for a different pair of shorts. The girl that “helped” me wasn’t helpful at all and wouldn’t let me return the shorts Because I didn’t have a receipt. And there was nothing she could do. Last I checked birthday gifts don’t come with a receipt… I will be shopping at a different store from now on:)
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April 2023 by kinlie hoggan
Don’t get me wrong I love Lulu, but the employees at this store aren’t nice AT ALL… I came in to return a gift I got for my birthday (which ended up with a hole in them) and switch them out for a different pair of shorts. The girl that “helped” me wasn’t helpful at all and wouldn’t let me return the shorts Because I didn’t have a receipt. And there was nothing she could do. Last I checked birthday gifts don’t come with a receipt… I will be shopping at a different store from now on:)
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April 2023 by shalisehali
Friendliest staff and the comfiest clothes! We love shopping at Lulu!
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April 2023 by Chas Aburassa
First time at this location, store is very small and cramped so good luck even getting a fitting room or moving room at all for that matter. Staff was inattentive, rude and down disgusting (ignoring customers as well as myself, being on their phones, making rude remarks about customers as they walked out. Take the extra time and go to a different location and get the expected lulu experience. These people should be working at a Burger King not at an establishment where we’re spending hundreds of dollars.
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March 2023 by Jacquoie Peterson
Manager is the worst. I have never felt so belittled by someone has she made me feel. I have never had a problem with this staff. Today different story .
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February 2023 by Tristan GiraudCarrier
I had an awesome shopping experience at this location today! I bought 2 items of clothing and had a great conversation with one of the workers there named Damian, he’s an awesome dude and made the experience as good as it was!
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January 2023 by Morgan Brower
Avery was so kind and helpful today. She made sure I was able to find what I needed. I feel like most of the associates are always happy to help. I always leave happy!
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December 2022 by Keyz Washington
When we entered the store the lady walked right passed us an proceeded to help the people who walked in after us and when she finished she walked past us again and didn’t even bother to acknowledge us
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December 2022 by Adam Augustine
ABC slim fit pants are amazing. Very expensive though.
