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“Julie did such a good job with me and my family. We showed up close to closing and she didn’t skip a beat in her process. She’s very detail oriented and listened to everything we wanted and needed. I loved her excitement and enthusiasm! We will definitely be back to buy more!”
“Your store manager Brigham was very helpful with helping me pick out a mattress that will best fit my needs. He explained all store policies and took the time to be sure I was satisfied with my purchase.”
“John was absolutly wonderful!
It's been a long time since i purchaded anything for myself and I had lots of 'wants' that made me a liitle hesitant about the decision. John made some great suggestions and let me take my time with the options. He even set up a delivery that will work for me. So happy I went to Mattresd Firm again. GOODchoice!”
“We just bought our third mattress from Mattress firm. I like to try the mattress before I buy them. There was no pressure or upselling and I love the 120 trial period. Thanks Carolyn for your help.”
“I purchased a Nectar Classic mattress from the Mattress Dealzz store in Layton, Utah. I used the mattress multiple times during the 365 day trial period, but I always developed a lower back pain whenever I slept on it for more than two nights in a row. Nectar makes an excellent product, but this mattress and my body were just not a good match. Just before the trial period ended, I contacted Mattress Dealzz to arrange a return and a refund. This process was handled superlatively.Throughout my experience with Mattress Dealzz, their customer service has been excellent. I would not hesitate to purchase another mattress from this store in the future.”
“We came in last Saturday for the Labor Day weekend sale but have been here a couple times over the several years. Every time we have been treated like we are the only customers in the store by the salesperson. We are greated as soon as we come in and shown around to what we are looking for and there is no pressure to buy. We looked at the other furniture store around the corner and let's just say they are not worthy of our time or money. It was a night and day differents from the parking lot to the employees that didn't care that we were there. The prices we did see were about the same price but for lower quality. The service we get at RC Willy and the quality of the furniture will have us coming back for decades to come. Please don't ever change your extraordinary customer service.”
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“I went in looking for another Purple pillow like I had bought before and Zach went out of his way to help me. He let me try each one out until I found the one I had bought before and he didn't have one in stock, but he ordered it so it could be shipped to me. I will go back to this store!”