Smith's Pharmacy in Farmington, UT is staffed with friendly, patient, and dedicated professionals who are extremely helpful and sweet. The pharmacists do more than prepare prescription refills and dispense medical supplies; they offer advice on health topics, perform clinical services, and administer vaccinations like the Tdap, measles, shingles, and flu shots. They are attentive and can help fill hard-to-track-down medications. The pharmacy offers convenient online tools to easily manage prescriptions, request transfers, or refill medications. Staff members are known to go out of their way to provide guidance, such as helping customers use discount apps at the counter. They are described as kind, fast, and professional, often easing customers' concerns about medications. However, some customers find the pharmacy's layout confusing. It is also noted that they do not accept food stamps, which can be a point of disappointment. While the service receives high praise for being awesome and helpful, the overall experience is marked by this combination of very supportive staff and certain practical limitations.
Can only leave voice mail when calling and it does not get returned. The automated system stopped recognizing phone number. The app password recovery takes forever to send MFA code and when it does it is expired.
October 2025
The staff is always helpful. Medications are filled promptly. I’ve never had any problems.
March 2025
Understaffed but helpful and nice. Try to avoid going at peak hours after work or you will spend 30 minutes in line to pick up your prescription. That said, the pharmacy is well stocked and I am able to get all my prescriptions in one place without issue.
