-
September 2025 by Jackie Coss
Terrible service! Whether in Logan or Ogden don't expect good service. Just finger pointing and excuses.
-
July 2025 by Ted Hayward
Truly happy with their customer service. They called with a warranty repair and came and picked up my tractor to get the work done and I also had them do the first service on my new tractor. They had to order parts and while I waited, they brought my tractor back so I could use it and then came and picked it up again when the parts we're in and made those repairs and returned my tractor to my home. Fantastic service
-
April 2025 by jon moss
I needed a hose made late on a Friday night right before closing, and they hooked me up.
Great people! 👍
-
December 2023 by Matthew Brog
Service manager doesn’t return calls. Not easy to work with. Doesn’t meet repair deadlines. Hope they get better in the future.
-
August 2023 by Jordan Duran
1. Bought a brand new 909 excavator with 5 year warranty!2. 1 week later the window fell out. Ordered a new window that day. "Sorry no warranty for glass"3. 1.5 years later... no window. Yesterday other window falls out but doesnt break. Warranty? Nope Also no ac from day 1. Warranty? Nope4. Ordered a bucket 1 year later it comes and it doesn't fit. Warranty? Nope5. Quick coupler requested. 2 year later... nope6. Request service. Send tech 3 weeks later with no tools. "I'll be back" six weeks later... no return or callSunset Kubota, and why I wouldn't buy if you need these things. From a genuine customer that tried to make it work.1. Zero support for parts2. Worthless warranties3. Horrible Organizational SystemsI run a business. I can tell the people who own this business don't care. They have no SOPs. It's embarrassing really. I feel bad these guys are good dudes but don't have the software or instruction to take care of customers.
-
February 2023 by Susan Kallin
Bought a Kubota LX-2610 with a frontend loader, backhoe, and snow blower. General Manager Travis provided an orientation and instructed and assisted me in attaching and detaching these attachments. Couldn't be more pleased with their after-the-sale service.
-
February 2023 by Dave House
Great experience purchasing my tractor. Marty was an awesome salesman, answered all my questions and absolutely no pressure whatsoever.
-
February 2023 by Keith Gregersen
The salesman Marty, was very helpful and quick to respond to my questions and help find me the tractor I wanted.
-
February 2022 by jynxpak
Great service and great pricing
-
February 2022 by Jeff Clayton
Took my little Kubota tractor in for service. Set up an appointment and asked how long it would take (last time they had my tractor for over 3 weeks for an oil change). I was told on the phone it would take 3-4 hours. I called multiple times after the first day and was unable to talk to anyone. I eventually had to drive there to find out if my tractor's service was done. Which they said it was. I feel like they didn't finish the service I requested and just shipped it out to get me out of their store. I am not even sure what they did to the tractor, but paid for 4 hours of service at $110 an hour. I would be happy to pay over $600 for a service if I felt like they did 4 hours worth of work. I will never go back.
-
February 2022 by Sam Johnson
The parts and service department is fantastic.
-
July 2021 by Hary Eyeball
I feel that there was some hokey Buisness going on and I do not trust these guys at all and do not anyone else either. I went in and spoke with the service manager and sales dept about a tractor and several attachments. We were able to work out a deal. They were aware I was planning on financing the unit. $84,000. At 84 months 0% interest. I was approved but after all that and both service and sales working together and the internet promotion was confirmed, in fact they were aware this rate was promoted for Several more weeks regarding this tractor but claim they were taken by surprise. Lies. I own a company and offer financing. There is always plenty of notice about rate changes from the finance companies So there isn’t any confusion. Well a little bait and switch happened. I was approved for financing. My credit score is mid 800’s. Well out of all the tractors, the one I picked they dropped the promotion. Really! Two hours before I was approved! They come back with you were approved but we can only offer 4.99% or 1.99% for that tractor depending on length of terms. I turned in my application because of the 0% that was offered. I was told The implements they can offer for 0% and several other tractor models but not this particular one. If I wanted it I would need to pay an extra $300 or so a month. No thank you. I turned in my application on Friday and they said come back Monday because they guy that sold it should be on site. I went in originally on Thursday evening. Came back Friday and by 10 am Monday they lost a sale for lying. I will not ever recommend, own or even think twice about kubota. I am a contractor and word of mouth is a big part of our community. Especially with fun toys like this.
-
July 2021 by Richard Hymas
Thanks to the people of sunset Kubota for the work performed on my tractor. Special thanks to Wyatt and Chris. I didn't buy my tractor there but will be a customer.
-
July 2021 by David Lee
Very friendly knowledgeable people it's a pleasure doing business with them.
-
July 2020 by Travis Finster
Service has been better lately and they did respond to my last review, so I'll give them three stars and hope they keep improving.
