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December 2023 by Matthew Brog
Service manager doesn’t return calls. Not easy to work with. Doesn’t meet repair deadlines. Hope they get better in the future.
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August 2023 by Jordan Duran
1. Bought a brand new 909 excavator with 5 year warranty!2. 1 week later the window fell out. Ordered a new window that day. "Sorry no warranty for glass"3. 1.5 years later... no window. Yesterday other window falls out but doesnt break. Warranty? Nope Also no ac from day 1. Warranty? Nope4. Ordered a bucket 1 year later it comes and it doesn't fit. Warranty? Nope5. Quick coupler requested. 2 year later... nope6. Request service. Send tech 3 weeks later with no tools. "I'll be back" six weeks later... no return or callSunset Kubota, and why I wouldn't buy if you need these things. From a genuine customer that tried to make it work.1. Zero support for parts2. Worthless warranties3. Horrible Organizational SystemsI run a business. I can tell the people who own this business don't care. They have no SOPs. It's embarrassing really. I feel bad these guys are good dudes but don't have the software or instruction to take care of customers.
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February 2023 by Susan Kallin
Bought a Kubota LX-2610 with a frontend loader, backhoe, and snow blower. General Manager Travis provided an orientation and instructed and assisted me in attaching and detaching these attachments. Couldn't be more pleased with their after-the-sale service.
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February 2023 by Dave House
Great experience purchasing my tractor. Marty was an awesome salesman, answered all my questions and absolutely no pressure whatsoever.
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February 2023 by Keith Gregersen
The salesman Marty, was very helpful and quick to respond to my questions and help find me the tractor I wanted.
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February 2022 by jynxpak
Great service and great pricing
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February 2022 by Jeff Clayton
Took my little Kubota tractor in for service. Set up an appointment and asked how long it would take (last time they had my tractor for over 3 weeks for an oil change). I was told on the phone it would take 3-4 hours. I called multiple times after the first day and was unable to talk to anyone. I eventually had to drive there to find out if my tractor's service was done. Which they said it was. I feel like they didn't finish the service I requested and just shipped it out to get me out of their store. I am not even sure what they did to the tractor, but paid for 4 hours of service at $110 an hour. I would be happy to pay over $600 for a service if I felt like they did 4 hours worth of work. I will never go back.
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February 2022 by Sam Johnson
The parts and service department is fantastic.
