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December 2023 by R H
Very easy going, friendly, and professional pharmacy to use =]. With the amount of people that use this very small spaced, shoulder to shoulder pharmacy. The work they do is great! in the future, it would be cool if soulbergs let you have bigger pharmacy store space.
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November 2023 by Kyrus Vaughn
This is by far the best pharmacy out there. The staff are always super nice and always on top of everything . One of the pharmacists Jordan is always very helpful and truly cares about patients needs and concerns by far the best pharmacist you could ask for. I drive about 45 minutes each way because of how great they are.. I’ve never liked dealing with big corporate chain pharmacies because it’s always been a hassle and frustrating but Birch always make it fast, easy and positive experience. I highly recommend! 10/10
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June 2023 by scout for trouts
The cute blonde girl who was running the place made my visit so welcoming and enjoyable. she was so friendly and took time to introduce herself and told me she would be with me in a second. She made me feel like I was more than just a customer. Nowadays it’s hard to find great customer service, that’s something most companies forget about. But I was so impressed with her and her performance. 5 stars easy, just the way I got treated with respect.I wished more companies had the same customer service like this one .
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June 2023 by JJ King
So far so good trying out new delivery system, well new to me, and nothing yet so not sure.
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April 2023 by merissa winrow
Doesn't know how to bill medicade and takes forever and doesn't know what they are doing
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November 2022 by Jamie Fitzgerald
They need to make people pull around instead of letting them wait at the window for 20 minutes for a prescription.
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November 2022 by Riley Durfee
Save yourself the nightmare of getting any prescriptions filled through Birch. Take a trip to a pharmacy in Tooele, it will take you less time, I promise.
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September 2022 by Alice White
Tried to pickup scripts on 3 different days. I was told my scripts were ready for pickup. I would arrive and they weren't, on the third day I called , I was told they would be ready in 15, I waited 3 hours before I went in.......quess what, the order had been printed out, however it hadn't been filled. Another 30 minute wait. Been going there for a few years now but, I'm considering changing pharmacy. This has been my experience for about 6 monthsAll I know is if, you're needing refills call them in about 4 days ahead of time. New scripts are a whole different " headache"
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August 2022 by Stacy
Very poor experience at the Grantsville location. This was my first time using this pharmacy. The staff is unprofessional and seems very inexperienced. I won’t be using this pharmacy again. I was so glad to have a local-owned pharmacy close. But I would rather drive to Tooele and go to a chain pharmacy than come here again.
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August 2022 by Alexis Owen
Birch is by far the best pharmacy I’ve had to deal with. Especially coming from filling at Walgreens and cvs. Birch always goes above and beyond the normal customer service.
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June 2022 by Sus Walk
I have had prescriptions waiting for more than two weeks. However, although I've stopped on about 5 separate occasions to pick them up, I have been unable to because I just don't have that much extra time, there is always a very long line, always. I always have to leave the line thinking, I'll come back later when they're not so busy. I've been without my meds, now, for almost 2 weeks. I need my medications. Standing in line waiting 30-40 minutes just to ask if my Rxs are ready, just isn't something I'm able to do. After only one month, I will be transferring all of my prescriptions to a pharmacy more capable of serving their customers.
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May 2022 by Lauren
Quick, professional, and compassionate. After recent experiences there I won’t go to any other pharmacy, even if I move.
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August 2021 by Rustie Wayne
I wanted to up date my post: I was frustrated with with the service I had been receiving and after writing a review the pharmacist reached out to me to try to find solutions. He had genuine concern and seemed like he really wanted to fix the problems. He even followed up with my insurance and me. This is definitely a home town pharmacy that cares about their customers.
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August 2021 by Chad Jensen
Joe in Stansbury is the best pharmacist I've ever had. Great service and expertise.
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April 2021 by Christina Oryall
Very fast and very knowledgeable about all your prescriptions. All staff the staff and pharmacist are very friendly. I love Birch pharmacy in Grantsville.
