Innovative Custom Jewelry is a highly praised jewelry store located in Heber City, Utah, known for its fine hand-made jewelry that is tailored to each customer’s personality and budget. The business features a talented onsite jeweler who specializes in working with precious stones, including diamonds, as well as gold, silver, and platinum. Customers appreciate the store’s ability to create unique, one-of-a-kind pieces, whether for special occasions like weddings or as personal jewelry. The staff is consistently described as honest, friendly, patient, and compassionate, providing the best hands-on service in the industry. They are not pushy and focus on understanding customer needs, offering options and transparent pricing. The store also offers repair, refurbishment, and appraisal services. Customers have praised the quality of work, noting that repairs and refurbishments are completed in a timely manner and at fair prices. For example, damaged rings have been fixed beautifully, and antique pieces have been restored to look brand new. The staff’s attention to detail and dedication to customer satisfaction shine through all interactions. Many customers highlight Micah’s exceptional customer service, responsiveness, and honesty, especially in helping find or customize the perfect ring, including sourcing unique stones and working within specified budgets. Overall, Innovative Custom Jewelry is considered a trusted local gem for custom jewelry design, repair, and appraisal, with a reputation for outstanding work and personalized service.
Very good customer service, and knowledgeable. The pieces I have gotten from him have been amazing and my wife has loved them. Very willing to answer questions and work with you on any aspect of the process👍.
November 2025
Micah is incredibly talented and so kind. He takes great care of his customers and has a great vision for designing jewelry. He designed my husband and I’s rings bringing our hopes for our pieces to life so perfectly! I would recommend him to anyone.
August 2025
Micah did a wonderful job cleaning and repairing my rings. They look brand new. The turnaround was quick. I highly recommend him to anyone needing jewelry care.
