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February 2024 by Tyler Schlopy
Bummer of a staff
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February 2024 by Karen Kohler
Very friendly Very attractive to my dogs. Great grooming
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February 2024 by Jenette Dazley
I went to get harnesses for my dogs. 2 employees said I had the right sizes on them. They are way too big and now I can't take them back because they are used. 2024 customer service sucks.
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February 2024 by Aspen Peterson
Do not bring your pet to the Heber Petco for grooming. Very poor communication, unprofessional and unkind grooming staff. It took over 4.5 hours to give a bath and haircut to my 6 lb yorkie. When I called to ask on the status of my dog after 3 hours, I was told there were other “angry customers” who had to be dealt with and that’s why my dog’s grooming was taking so long. You can add me to the list of “angry customers.”
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January 2024 by Aspen P.
Do not bring your pet to the Heber Petco for grooming. Very poor communication, unprofessional and unkind grooming staff. It took over 4.5 hours to give a bath and haircut to my 6 lb yorkie. They didn't return his collar and they gave the wrong haircut. When I called to ask on the status of my dog after 3 hours, I was told there were other "angry customers" who had to be dealt with and that's why my dog's grooming was taking so long. You can add me to the list of "angry customers."
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January 2024 by Esther Hatch
Heber store double charged and despite us fighting corporate and contacting the store many times we had to go to our bank and have them fight it. I will NEVER buy again from the company! Customers should be very very Leary of the Heber City store. If you choose to shop there and they claim the card didn’t go through, DO NOT let them run it again! Log into your account if it’s pending it will go through. I don’t know if corporate is to blame or if the local store is. Employees need more training and the local managers need more pull to refund. The manager kept telling us it had to be done through corporate. Corporate said it needed to be done through the store. My $250 purchase cost us $500!Save your self the time and stress. Shop elsewhere.
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January 2024 by torrie hollis
They should probably change their hours on Google if they’re going to be closed earlier then stated so people do rush to get food for their pets just to find out they close an hour earlier
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December 2023 by David Bobrowsky
Friendly and Helpful. I went in to purchase some salt water fish and the employee was helpful and friendly. Would go back again to get more fish and supplies.
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October 2023 by Eat Your Veggies Alive w/ Kyle Applebee
Very helpful staff, store clean and fully stocked
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October 2023 by Nora Sotelo
Please update the business hours, I came on Saturday at 7:30 pm and was closed
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September 2023 by Bob L.
Horrible experience. Didnt honor appt, would leave dog in crate for hours longer than needed. Staff was rude . Couldn't wait to get out of there. If they treat your dog that poorly in front of you, image what happens behind closed door. No way can you trust them to care for your pet.
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August 2023 by Erin Riggs
The Heber Petco hires people who are neurologically diverse and they are always great at knowing the animals and great at check out.
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July 2023 by Joyce
Wren did a great job with Barron's grooming.
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June 2023 by Daniel Daugaard
My dog spent 4 1/2 hours in a cage and came home dripping wet and still dirty. This is the second time in a row for this location. Will not be returning
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December 2022 by Karina Valeri Medina
I like it here cuz I always have good convos with the staff about training and food/treats yall soyld appreciate them! Me and my puppy Montty like going cuz they are very kinda ❤️