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February 2024 by James Adair
This company was great, He took care of us. It was a buzy day but he told us when he would be there. The other companies that we called up there, were grumpy the heber tow companies were the worst. Bad attutuide so we went with VB towing...
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December 2023 by B Strong
Communication wasn't clear, They are a company that seems to be an only in it for the money regardless of care. Whether not they provide service or not they will charge you, just a heads up.
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November 2023 by Dave Norris
Fast, friendly, and professional service at a great rate. They saved us on a Sunday and they will be the service that I call for any future towing work. Thank you Adam for your hard work!
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August 2023 by Derrick Clauson
Adan went above and beyond on August 17th. The best experience I had with any tow service. Call VB towing if your in Evanston, Wyoming to Salt Lake City. 6 towing services did not respond to my call. Adan is the best!!
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August 2023 by Dallin Ball
The entire experience to get a tow was a pain with this company. Our company vehicle went down and we called our insurance to pick up the vehicle at a hotel and transport it to a dealership. We were assigned this towing company and they proceed to tell us he couldn't find it in the parking lot and didn't take it. He then said the vehicle was "too large" for his tow truck and we needed a larger tow. We called our insurance and they changed the tow capacity to a medium size truck haul and guess who we got assigned to have tow it? You are right, VB Towing -- so he had the capacity to do it the first time but didn't.Finally, 4 hours later, the tow showed up to the dealership. Had he just done it the first time we could have cut out half that time.He would call us and hang up whenever he was done with the conversation. Extremally rude on the phone and text. Wouldn't follow simple instructions. Absolute terrible experience.We would our insurance to drop them as a tow as they are not worth any of that experience.
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June 2023 by Bruce Spring
VB Towing in Heber City is hated by his peers. He over bills, will not allow you to get personal property and cares nothing if he completely destroys your life. He will not work a payment schedule, he is rude when you call and refuses to talk to you, but of course he still billing you for those days. If you ever want to see you vehicle again, call ANYONE ELSE!
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June 2023 by Regina Jackson
VB came on time with quality service delivery my sister’s wrecked carService: Local hauling
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March 2023 by Colby Cadmus
Work truck stalled out late at night in Park City while coming back from a job. Adam came in the blizzard on a busy intersection. He loaded my truck up quick and dropped it off at a shop all the way in American Fork. He was pleasant and professional from beginning to end.Services: Car towing
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March 2023 by Linda Nursement
V ery professional. Came quickly And got us where we needed to be. Very highly recommend.Service: Special vehicle towing
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March 2023 by Austin Brown
I was up you know what creek without a paddle. VB towing came through. He was there in an hour to take my car back down to Utah county. He sent a text with pictures that he dropped it off at the right place after hours. Hopefully don’t need to use a tow truck in the future. But if I do I will call these guys again.
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March 2023 by Cheri Hassel
This should be a zero rating. My insurance scheduled and then, due to timing conflicts, canceled Adam's service to change my tire at my home. He showed up anyway and harassed, yelled at, argued with and quite honestly SCARED my two teenage daughters while I was gone. And then, when asked to leave, he insisted they pay him $150 to pay for his gas. DO NOT USE THIS COMPANY
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March 2023 by RaShea Hendricks
If I could rate with 0 stars i would. Our truck broke down while camping, not even a mile off of the highway. He showed up being very unprofessional and complaining about the road which wasn’t even that bad. Then because they didn’t ask any questions before coming to know what to expect he couldn’t even haul our truck because he didn’t have the right tow truck. All he worried about was the money he was going to need for going more than 100ft off of the highway. So if you want to wait for a tow truck in the heat with two kids (one being an infant) then still be stranded, call VB towing. I would highly recommend you don’t waste your time calling these guys and just go straight to calling Heber Valley Towing!
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March 2023 by Ana Gutierrez
"If I could id give it a zero but thats not possible so I give it a one". So rude on the phone call and refused to help us. Nobody should talk to a customer like that when all we needed was some help towing a vehicle. The guy on the line was so rude and disrespectful.
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March 2023 by Bryan Jordan
I called, To see if they had a car, in his impound lot, he said bring cash.
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March 2022 by Kara Reber
Adam did a great job with a tricky recovery. He was prompt (got me in within hours rather than days), was quick, professional and his prices were fair. Super glad to have called him, and will call him again anytime I need his services.Service: Special vehicle towing
