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January 2024 by Mike A (MA)
This Les Schwab location never seems to disappoint me. I've had 2 alignments, and they have fixed 2 flat tires over a few years. I recently stopped by a tire shop down the street from Les Schwab to fix a slow leak tire since the previous owner purchased them there. The tire salesman told me the tire was not fixable and that I needed 4 new tires even though the rear tires were brand new. I ended up taking my car where I should have in the first place, here at Les Schwab's. LES Schwab's fixed my tire and sent me on my way and didn't charge me. The young man that fixed my leak even replaced a missing valve stem cap I noticed that was missing. What amazing service.This Les Schwab location has always been honest. I trust them 100%.
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January 2024 by Todd Loder
Always excellent customer service. Employees look like they enjoy working here. Quality products. Best warranty. Bodhi was awesome to work with today.
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January 2024 by Erin Forster
Needed to see about fixing a tire yesterday. Got in and had the pleasure of working with two gentleman. Didn't catch their names, but they were professional and kind while I was there.Took maybe 45 minutes to get the tires examined, determine two could not be fixed due to major issues, and replace the two tires. The young man who replaced the tires actually apologized for it taking so long, and all i could think was, "Why is he apologizing? I've waited hours for tires at other shops!" Service was quick, friendly, and honest. 10/10
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November 2023 by Ryan Keele
I was there today (The day before Thanksgiving) with a flat tire. I had my 3 kids with me. I came in mad because the tire was new and I got it from there. My kids were crazy and I wasn’t much better. They listened to me when I was mad, provided excellent service and werepretty fast right before a holiday. They helped me with a warranty I was able to leave with a new tire. You can tell how good a company is not so great situations and they were awesome! I would recommend anyone to come here!
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November 2023 by Caleb DaBell
Got my alignment done very quickly despite being a walk-in appointment on a very busy day! One of the nicer Les Schwab locations in my opinion, and it's right next to several restaurants and a WinCo if you've got shopping to do while they work on your car.
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November 2023 by Kylie Hemmert
It's hard to beat free flat tire repairs along with kind, helpful, and honest customer service. They checked my flat thoroughly and got me back on the road in a decent time for a walk-in. While waiting, they answered our questions about winter tires without trying to upsell us. We will definitely make this our tire spot of choice!
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October 2023 by Anthony James Rodgers
Wow!! What a great experience. Nick and all of the staff were extremely helpful friendly and professional. They fixed what was needed and even had time to chat about life. Great manager and staff. Thank you Nick for everything.
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September 2023 by Michael Shodin
I grew up in Oregon and have been a Les Schwab customer since 1991. I was excited to see Les Schwab's signs when I moved to Utah from North Dakota. This was my 2nd visit to the Herriman, Utah store in the last year. I bought tires for the pickup in November and then purchased wheels there yesterday. Nick is fantastic and knowledgeable. He is definitely not just an employee, but a huge asset to your team. He is my go-to for tires/wheels and drivability concerns. I'm a Service Advisor at a local dealership where I can get light maintenance and tires at a discounted price, but I choose to still go to Les Schwab in Herriman. That says something. Keep doing what you've always done and I'll still be a faithful customer.
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July 2023 by Jess Lanthier
I came in this morning with a screw in my back tire and within 20 minutes I was out the door with my tire fixed!! And free of charge!!! That made my day! Thank you Steven and Les Schwab for making my Tuesday amazing! Super nice staff and fast. Thank you!
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July 2023 by Brendan Murton
Had a large screw in my tire they removed it and patched for me very quickly and they have no charge for that. Extremely professional and nice staff will always continue to use Les Schwab for anything related to my tires
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June 2023 by jfkjskd
Great service. Came to have the free car inspection. Associate was thorough and nice at explaining and didn’t give a sales pitch. Will come back and get service done here
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June 2023 by Tyler Needs
Unbelievable service! My car was having issues with its breaks right around 6 pm. I ran into the shop and explained the situation. They stayed open late to check my brakes and make sure everything was alright. I can't recommend them highly enough.
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June 2023 by Elizabeth Wilkey
I can NOT give these guys enough stars!!! I will never take any of my vehicles anywhere eles. I have been coming here for years. Nick and ALL of his crew are beyond amazing. They always go above and beyond. Each time I come in my vehicles are taken beyond care of. I truly don't know how to thank them enough. This is not even close to what ALL these guys/gals here deserve. I'm not a easy customer but I have NEVER been let down. My husband and I will never go anywhere but here. Even now when we live almost 2 hours away. I will always make the drive. 10/10 BEYOND recommend!!!Thankyou
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May 2023 by Brad K.
Very disappointed in the service I received. I replaced the back backs on my car, $700+ but declined replacing my front brakes. After driving with the new brakes I noticed a knocking noise on the back rear brake when I would brake. I took it back in and they could not find the cause of the knocking. They then tried to up sale me AGAIN on replacing my front brakes without being able to fix the issue they caused on my new rear brake. Told me to drive around another 500 miles and see if it fades . Why would I come back to your business if you can't properly install new brakes to begin with?
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May 2023 by Joseph Chiaravallotti
Dakota and his team took great care of me. I called for a quote on some pretty specific work in the morning and they said they would have to order the part into the store. I set up an appointment for 2 pm, and by 6 o'clock, the work was done and I was on my way. Kudos to this shop for being available to service my car on the same day.
