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August 2023 by Tallon Lucas
I try my hardest to be kind to the staff, and a majority of them are so unfriendly. I feel stupid every time I have a question, or pick up my refills. They always seem so annoyed and irritated.
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August 2023 by Knotty Moose
This is the second time this week you have closed down before closing time. I came on Friday and your drive thru said you closed for lunch but I was there 15 minutes before closing time. So today I came and was told my prescription was put back on the shelf and to come back later. And now at 7:48pm I pull up and your sign is up again saying your closed but you are supposed to be open until 8pm. This is not acceptable. It’s not like I need a gallon of milk and there are hundreds of other places I can get my milk. I need my prescription and I depend on that. If your short staffed you need to let your customers know that you can’t serve them so we can find another company who we can depend on.
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August 2023 by Kris Ormond
I have used this Pharmacy for years. Great service!! Highly recommend it.
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August 2023 by Robert
Closed at 745 when they're supposed to be open until 8.A business should be open as advertised especially a pharmacy
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June 2023 by Nunya B
They have no clue what they are doing! And absolutely no customer service. Find a different pharmacy that cares!
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April 2023 by Google user
smiths is the worst , store on the earth, wife passed away and all i wanted is how must did she spend on drugs for herself was told no , had to call corp, 3 people later (30) mins no one could answer, only 3 stars for the store in herriman ut but iam giving them 1 star that because you cant give them a zero, they were out of insulin for 3 week so move across the st, and pick them up . so bad.
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April 2023 by puffy panda
They are super unprofessional and incredibly rude. They talk down to you and make you feel stupid even though it's they're job to inform you about your perceptions.
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March 2023 by gordie rankin
smiths is the worst , store on the earth, wife passed away and all i wanted is how must did she spend on drugs for herself was told no , had to call corp, 3 people later (30) mins no one could answer, only 3 stars for the store in herriman ut but iam giving them 1 star that because you cant give them a zero, they were out of insulin for 3 week so move across the st, and pick them up . so bad.
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March 2023 by Shawn Middleton
These guys flat out suck. They are so difficult to work with. I would recommend ANYWHERE else but here for prescriptions.
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December 2022 by JBog
Terrible experience every time we go in. Nathan is exhausting to deal with. A very bad attitude and judgmental. Questions every prescription we get for my 7 y/o son while making my wife feel guilty for no reason. Time to switch to Walgreens.
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October 2022 by Matt Murphy (Murph)
Pretty good at having prescriptions ready fast. Few bumps in the road here and there, but would recommend.
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August 2022 by Peachie O.
I live in Herriman. Been a loyal Customer up until a couple of months ago. I have never had such poor, disrespectful customer service in my life. I am in my 70s and when I asked the bagger to please use all the bags I brought (7) he told me that I should "muscle up, step up the exercise is good for you"! He proceeded to go on about physical fitness and bagged all my groceries (talking non stop) into 3 bags. When I tried to tell him again to use all the bags he just kept right on shoving things into 3 bags. I looked at the cashier and she laughed and said, "he's going to do it his way, haha". Then she asked me to fill out your survey. I did.....got no feedback. By the way a male customer in the parking lot saw me struggling and put the groceries in my car for me, a neighbor helped me get them up my steps and into my house. This was the last straw, and there were many before this..... I now drive to the South Jordan store. I think their employees actually received training in how to treat a Customer AND...........Unlike the Herriman store where there are different employees every week, I see familiar faces every week. Can't say I miss the conversations between checker and bagger about their dates, love life and all the other extraneous personal stuff. Pity my local grocery store has such an attitude toward their Customers.
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August 2022 by Marissa Briggs
They are so nice and friendly every time I come here! My prescriptions are always filled quickly and I have never had an issue here. Been coming for 3 years now!
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July 2022 by jessica barnes
I went in to pick up a prescription. When I asked the pharmacist about any side effects I should be aware of, he cut me off and said “are you on birth control? Then no.” Rude. I’m not being difficult, I’m asking a general question related to the medication you’ve just dispensed.
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June 2022 by Summer Kendall
This is a hard one to review, but I'm there enough I feel I should try. So, Smiths no longer takes the GoodRX discount as apparently "they are losing money" on it. Instead, they offer some kind of Smiths discount that is I think totally up to their digression. Some of the employees even act inconvenienced when you ask them to apply it. Some of the people working there are really great, but there are also a few that are just downright nightmares. There is one gentleman who refuses to even speak to you unless he is absolutely required by law to, to ask if you have any questions for the pharmacist. He doesn't even respond when you speak to him. It's uncomfortable. But those few who are great really are great and the only reason for my second and third star.
