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November 2023 by Craig Casper
We had spent the Thanksgiving holiday in southern Utah, and while driving through a particular subdivision under construction…we picked up a nail in one of our tires.We were scheduled to drive back home the following morning, and came outside to find a flat tire.The place we were staying, had a small compressor, and filled up the tire enough for us to get to the local tire shop, which just so happened to be big O.It was 8 AM on a Saturday, we were told it would be about a half hour before they could get to it dot and not too long after that before it would be done.We waited no more than 25 minutes, and then we’re called to the front desk to let us know the tire was fixed and there would be no charge.We were taking aback by this slightly… Was it because it was the Thanksgiving weekend? Was it because they knew we were from out of town? Was it because I had previously purchased tires from O closer to home?Either way… We are very grateful for their service and graciousness. I highly recommend this big O tires to both locals and travelers alike.
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November 2023 by Annie Caldwell
We got a flat tire while on vacation and they saw us immediately! We were grateful for their courteous customer service and kindness.
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November 2023 by Daniel Graham
I recently moved to Hurricane, UT. My wife's car had a problem with the back passenger side tire losing pressure. I went to Big O on the recommended of the manager at the Rooster Run Cafe. Big O not only took me in right away, they found the problem was a bad valve stem. They fixed it within 20 minutes and did not charge me! Great customer service. I know now as a new resident of Hurricane where to go. Way to go!
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October 2023 by Pat Swinnen
Een ongelofelijke service.Wij hadden een lekke band aan onze huurwagen. De mensen van big O tires gingen onmiddellijk aan de slag om hem te herstellen. Zij plaatsten band en reservewiel terug op hun plaats, en geloof het of niet: alles was gratis! We zijn hen geweldig dankbaar: dank zij hun service is onze vakantie gered.
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September 2023 by Jim Pollitt
These guys were amazing! I ran over a nail and got a flat tire. I brought it in there and within 30 minutes they had repaired the tire put the spare back in its place and I was off and running. They were so kind that they didn’t even charge me. Big O tires is the best!!! If you’re looking for tires or have any repair work, you need to have done they are a must go to!
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September 2023 by Bruce Swaisgood
I stopped in the Hurricane Big O Tires location on a Saturday morning after traveling to see if they could rebalance and rotate a shaking tire. Jesus was able to get me in and ran it through as the online special. Free rotation! Seriously!?!? Super cool dude and awesome service. Thanks Jesus!
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August 2023 by John Shafer
My rental car had a nail in the tire. While visiting Zion, I needed to find someone I could trust to fix the tire… I am completely overwhelmed by the friendly, service minded attitude of Ralph and the gents at the Hurricane location. Great service, HONEST, and really made an impression on a “skeptical east-coaster”THANK YOU SO MUCH!!!!
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July 2023 by Josh Dalton
They fixed my wife's flat tire on her Toyota Camry. She was thrilled with their service.
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July 2023 by Scott Brown
We had a slow leak in our Big O tire. We stopped to have it repaired or add air. The guy at the counter said come back tomorrow multiple times. There were several open bays, 1 guy sitting in a lawn chair and 2 guys standing out front of the bays talking. After the guy at the counter was not helpful, I asked the 2 guys talking to check the air, they were very helpful. I asked if they had time to repair the tire, and they said they did, but I had to ask at the counter. Again the guy said come back tomorrow. Not very helpful at all.
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July 2023 by janet cook
Best place in the city of hurricane city. They will do ANYTHING to help. They never hesitate to be helpful anyway possible. Thank you
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July 2023 by Luci Lichfield Olsen (Mrs. Olsen-Aunt Lu-Sis)
Totally impressed. Was in town only 2 days and they fit me in for an oil change. Place was clean cool and pleasant.
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July 2023 by Scott Harding
I hit some road debris on the interstate near the Hurricane, Utah exit. I had to use my emergency spare tire. Called the Big O tire store in Hurricane, spoke with Ralph who got me right in. They repaired my flat tire did it free of charge. I will definitely patronize them moving forward and can recommend them with confidence.
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July 2023 by Britney Jimenez
Oil change and tire repair & rotation.I had not choice but to wait since I don’t have anyone to give me a ride, so I thought I went right at opening (what was posted on their internet info) come to find out they had opened an hour earlier and was already a wait. They told me it would be 2 hours, I was there for 4 hours. Didn’t apologize or anything. Ended up spending more $$ and way more time than where I’ve went in the past which was my reason for trying somewhere else to begin with. Mostly irritated because I would have never stayed if I had know I would be there 4 hours not 2.
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July 2023 by Richard Martin
We are on vacation visiting Zion National Park and ended up getting a nail in two of our tires. We were able to get in Big O Tires before closing and they were amazing. Both tires patched and we are back on the road. Everyone there is super friendly and helpful. I don't live in the area but would not hesitate to recommend them for all your tire needs. Thanks again for saving our trip.
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June 2023 by Raeann M.
Wow can I just say what Great wonderful customer service! I don't remember any of these guys names, but they are lifesavers! I was on vacation in my rental that I didn't get the extra insurance in and got flat. We had the car full of family and it was a warm day. They got us in right away and quickly repaired the flat and on top of that didn't charge me a thing! Thanks so much you guys made my day!