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August 2023 by Mike Pratt
This place is the best storage facility in southern utah. Abby was great to work with and got us all set up so quick. We’ll definitely be referring friends and family here.
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June 2023 by Lacee Perkins
These guys are so awesome! And extremely helpful! Getting a unit here was extremely easy! Very decently priced! They keep your belongings safe by being very attentive and helpful! And Abby is so nice!Thank you Christensen Storage!!?
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June 2023 by Abby Haynie
Needed some storage last minute and they had the best prices. Very easy to work with. Great experience overall
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June 2023 by Ashley Nuttall
Great Customer service! The new manager is very friendly and easy to work with. The prices are amazing! Very satisfied with their service.
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April 2023 by Josh Nielson
Absolutely Horrible company! Please read full statement.I received a notice my card on file was not going through so I immediately called and emailed several times through the course of 3 business days with no call/email back to try pay my final month and cancel my membership. After no call back or no email back I had to drive my crew over to get our stuff out. When I got there they had locked our unit and said we could not get in until it was paid. I had my company card there and tried to pay but there system was down. (there fault) When I asked why my calls or emails were not answered the lady simply said " oh I haven't checked that in a while" I asked to get our lock taken off since I drove my crew out there so we could get our stuff out and the lady said no and fought me on it for over 30 min. I told them even though there system was down I was willing to go grab cash but that I preferred to empty our unit right there and then since I had my truck and trailer and crew. After the lady wasted 30 minutes of my time one of the guys told me if I promised to bring the cash he would unlock it. I unloaded our stuff, took it back to our warehouse, grabbed the cash and brought it back to him. All within 1 hour. I asked him what I needed to do to cancel it and he said to just leave the garage open.Fast forward over a month later I get an email saying that we are still being charged for the service. Super disappointed! Owning a storage until should not be a difficult businesses to run and there are lots of other companies out there that can do a way better job.would do 0 stars If it was an option
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May 2022 by Anissa Quintanal
I have been renting a storage unit for a little over 5 yrs., and for the most part they've been OK, however I don't know the conditions of my unit until I get to Hurricane, UTAH to see what the conditions are... However, outside of the cold , customer service from the owner, very Kurt, very cut and dry, no" How are you ", etc., that's irrelevant. The key point is , they have reasonable prices, that's key!!!
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November 2020 by Brenda Backes
No problems at all. Low rates - No deposit required. Rented online - then stopped in at the office to sign contract when I went to drop my stuff off. I vacated in the middle of the month. They noticed the lock gone and closed out my account and even though I forgot to call them and tell them it was vacant, they still returned rent prorated from the day they saw it was vacant. Very legal and above-board transaction. I must say that she wasn't very friendly when I stopped at the office, but the transaction was so easy and efficient that I really didn't get too bothered about it.
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April 2020 by Sharon Farris
Prices are lower than anyone I've seen. Low prices, great customer service. I have and will again suggest Christenson Storage to friends.
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February 2020 by Melissa Clark
Great rates, easy access for me, quick responses
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June 2019 by Linda Schaefer
Friendly, well maintained.
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May 2019 by Jess B.
I have never delt with such rude people in my life. For one thing this parking lot is not paved as the picture they posted. The owners are so snotty I don't know how they have A business. The gate isn't coded and closes at 8pm. Are you kidding me? I can't get to my personal stuff anytime I want? I've also tried to pay in cash and they belittle me by not knowing that I should pay on the website. Then rudly informed I couldn't get my stuff because of a race going on. I have delt with both the man and woman on this and they are the ruddest people known to man. I'll see what I can do about putting them out of business.
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April 2019 by Jessica Blake
The gate needs to be coded so you can access your personal property 24 hours a day. The owner was very rude about informing me of this and was even rude when I tried to pay early one time. He has never been friendly and if I could find somewhere else to rent a storage unit I would.
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September 2018 by Joe Furse
This business does not answer or return phone calls. I've called multiple times over a period of about two weeks and left messages just to inquire about availability and pricing, but have yet to receive a phone call in return, even if just to tell me that they are booked. A business which can't be bothered to return the calls of a prospective customer probably won't be any better to work with once they have your money in hand.
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May 2018 by Sarah rodriguez
So far have been in this storage unit for 2 days. We haven't had any problems with the unit so far. The gate is locked at a certain time, and the unit we got is humongous. We pay just as much as we did in vernal, but it was a lot smaller there. The staff are very friendly, and told us about the payment options over the phone. I will review again in a few months.
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May 2018 by Arnon O
What kind of business doesn't answer the phone all day long nor returns voicemails ? neither manager nor owner ? something to think about if you dont live next door and might have any kind of issue. total lack of foresight . this is your busy time of the year , customers will remember poor service when its your slow time...
