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November 2023 by Jeffrey Chen
I am a custom integrator who designs and implements high end custom systems for our clients. Recently one of our clients purchased a home built in 2019. We went in there to update/change a few things to suit their needs. We discovered a TruAudio subwoofer amp had gone bad. Went to the website to check warranty eligibility. It says those amps have a FIVE year warranty. Awesome. Since the house was built in 2019, there's no way the amp could be any older than that. Call in to verify and get the process started.I was told they needed to know exactly which company purchased the amp even though we had the model and serial number for them. There was no other way they could process the warranty claim without the actual receipt or purchase order. I contacted the real estate agent and got the info then called back. They said they would check and get back to me.A little while later, I get a text saying they did in fact find the receipt from the company, but their supervisor would not approve the claim because the warranty only extends to the original dealer or homeowner regardless of timeframe.Bottomline that tells me this company does NOT stand behind their products. Their employees clearly think the amp would be covered otherwise why ask for all the other info only to get rejected by upper management. Also, who makes a $2000 subwoofer amp that dies within five years? The current unit lived in a well ventilated rack with the fan always on. We sell a TON of amps every year. My advice, buy a different brand. Everyone makes them. Most of them stand behind their products and have significantly better warranty policies.
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March 2023 by Jeremy Andra
TruAudio is premium high-end sound systems that you have to experience to believe. Just beware, once you hear this type of quality, you can't go back! Staff is incredible. Just an all around great experience.
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March 2020 by Cris Himmer
Great company to work for. Their products are absolutely amazing. Highly recommend.
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March 2020 by Randall Lea
The guys at Tym homes in Salt lake recommend the speakers from Truaudio Utah. I have the Rev-8 lcr’s and the Rev-8 sur’s pared with 10csub. The sound is amazing. What I mean is the quality is crisp clean and with a punch that brings the movie experience to a level I didn’t realize I was missing. You have to hear how the sub reacts to a punch verse a rumble. My old sub treated every thing as a rumble. But now I can hear the difference in our movies and music. The Rev-8 is a carbon fiber speaker that provides a sound quality that is consistent from low volume all the way up to max. My new windows where in grave danger for a few seconds. The installer wanted to demonstrate how the speakers retained there sound quality. WOW just go in to Tym home and ask about the speakers.
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March 2019 by Joe Q Public
Amazing tour of top quality audio options
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March 2018 by Chad Russell
The outdoor audio systems are AMAZING! The sound quality is incredibly sharp and must be heard to be believed. These guys know just about everything there is to know about home audio.
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March 2018 by Joshua Johnson
Awesome!
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March 2018 by Joe Kom
We are very pleased with our purchase and installation of two AS2 Landscape Audio Speakers and two 500 watt 10 inch subwoofers (all TruAudio). They provide very high quality and realistic audio across our two outdoor patios and swimming pool. Because the sound is so clean and realistic we have to be careful not to crank them up too high and stir up our neighbors. Malibu Wired helped us choose and install the speakers and subs which are controlled through the rest of our home automation system.
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March 2018 by Malibu Wired
I have personally listened to most of the speaker lines that Truaudio has to offer. From the epic Landscape audio systems to the Bad Boy series in wall theater speakers. The construction of the speaker housing, the material they use for the woofers, and the design put into the product are all of the highest caliber. I can honestly can say these guys have a solid product.
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March 2018 by Travis Lemon
Great quality, Great prices, Great relationships, and Great rewards.I have been using TruAudio for around 10 years now and have never been disappointed.... Thanks TruAudio
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March 2018 by Alan Shammah
I am the owner of Creative Vision Tech, we are an A/V installation company. I have been using TruAudio products for about 7 years. Their quality and customer care is second to none! Just know that every product they offer will deliver exactly what your looking for if not it will only exceed your expectations!
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March 2018 by Dinah Mendez
As audio and video installers, this brand (TruAudio) makes the difference! Clear and crisp sound every time no matter the product, we are very happy with the quality. All our customers notice the difference and are very happy with the results. And their customer service is outstanding going far and beyond with your concerns....Home Theater On Any Budget.
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March 2018 by Joe Johnsen
Listen up music lovers, if you love your music like I do then make TRUE AUDIO your friend and get your speakers installed today. You will not be disappointed. This sound system will knock your socks off, literally....I have never enjoyed pumping music throughout my home like I do now with my ghost speakers placed all throughout my house. They even put one in my master shower... My kids are obsessed with telling Google to play all their favorite songs and having dance parties every day. I could not be more happy with TRUE AUDIO. PULSE TECHNOLOGIES was outstanding at installing the entire system they came over layed out the entire system and installed it to perfection. I'm in music heaven....
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March 2017 by Chase Davis
Great Company! They have quality products for home and commercial use. I highly recommend.
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March 2017 by Stephen Dickerson
I purchased a pair of B-631 Di/Bi Polar In-Wall Speakers and sent an email requesting how the speakers were changed between to two modes of operation to their Customer Service form on their web site and so far have not received any response from them and it has been 2+ weeks now. With bad Customer service like this I have opted to go with another manufactures products.