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October 2024 by Nomad E.
Stupid program for the online order process. I stopped making online purchases from Walmart. There is always some one else can serve my needs.
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July 2024 by Darrah W.
This review is for the pharmacy specifically. We are visiting from out of state and had a horrible time trying to get Dr and insurance approval for rx refills. Heather and Jill in the pharmacy here were incredibly patient and helpful. So appreciated it- thank you!
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July 2024 by Cheyanne M.
I started out this morning believing that I was going to be picking up my eye glasses from Walmart. I was so happy because I was leaving on vacation the next day and when I ordered the glasses I told the lady that I REALLY needed my new glasses. So I got a call yesterday telling me the glasses would arrive TODAY. Wheh I called in the morning to check what time to go pick them up, I was told that it would be another couple of days before they would arrive... my disappointment turned into frustration - mainly because of my lack of glasses for my vacation. I asked to speak to the manager. Her name was/is April. After a upsetting beginning of the conversation about my frustration regarding the mix up in delivery date and her only telling me there was NOTHING she could do, she asked me what I wanted. I told April that I wanted to be compensated for the inconvenience this has caused me. I felt that I was " lied" to actually and given misinformation that set me up for a HUGE upsetting situation. Finally April asked me what she could do to make me happy. (Having my glasses for my vacation- would be the real answer to that question, but that was not happening) April at the end of the conversation, offered to give me the glasses for free. I told April that to me that I GOOD CUSTOMER SERVICE! She had the power to DO SOMETHING...and she offered what she could. In my mind that was April "managing" a bad situation that best she could instead of saying 'sorry - the glasses have not arrived and there was nothing she could do ' ( which was what I was told by the person who originally answered the call. I am still very saddened to have to go on my vacation without being able to see with my new glasses but I feel the manager did her part in offering GOOD CUSTOMER SERVICE. I wasn't looking for free glasses but it certainly helped the disappointment and frustration I was feeling. I know this was a LONG read but I wanted to acknowledge Walmart's eye center ( and especially April) for making sure I was as happy as she could possibly have made me in the situation. Giving 5 stars for CUSTOMER service and looking forward to picking up my new glasses when I return .
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July 2024 by Hot M.
The new remodeled check out system is a joke. A lot of local people are now going to Lynn's supermarket or AMAZON as we boycott this change also calling 1-800- walmart and letting them know. there store # is 4678 The employees and the manager think it sucks ALONG with the people on the complaint line hopes this change does not come to there personal store. All I know is if No one complaints about it nothing will ever happen.
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July 2024 by Genezaret C.
Huge Walmart and nicely priced white peaches and nectarines. Found some nice tank tops and breakfast items. Only odd thing was no mirrors around, only in the fitting rooms. Maybe they're cracking down on people trying things on. Both the men and women bathrooms in the back of the store were closed, we went to the front ones and they were decent.
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March 2024 by Paul V.
We arrived in Hurricane, UT and had an AirBNB reserved. We went to this Wal-Mart first and bought about $250 worth of food. When we arrived at our AirBNB we found out it had been double booked so we had to stay in a hotel instead. We immediately went back to Wal-Mart to return the food that we had bought and they refused to let us return ANY of it. This includes canned items, closed boxes of cereal, etc. This is not Wal-Mart policy. This is the policy of their manager. Don't shop here.
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March 2024 by Damon N.
I initially didn't want to leave this review because this encounter is fresh, but I thought I needed to share it. Overall the store has a large selection, pretty much anything you could need. The produce is ok. Lettuce is normally yellow, but my wife and I like their berries and apples and other selections. There are maybe 20 cashier counters and at any given time you might have 3 that are operational. Basically forcing you to decide to check yourself out at the automated stations. As for tonight I went in for a couple things like dog food, yogurt and a couple other essentials I was needing. I also picked up a 12 pack of Miller Lite. As I got to the counter I had my ID ready only to hear the cashier say "so sorry sir, I cannot sell this to you" I asked why only to hear that basically she has the right to determine if someone has previously had anything to drink and then to refuse to allow them to purchase alcohol. Needless to say I was not impaired. I was not under the impression a Walmart cashier has had training in determining someone's impairment let alone the power to deny someone purchasing something legally. I didn't fight her. I just went to the gas station next door and got what I wanted without question. This type of power should not be given to a CASHIER. Unfortunately, I do not recall her name but I will remember her face.
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November 2023 by Carter B.
Went at 10:50 to pick up batteries. Store manager was out front yelling at everyone in the parking lot that the store was closed in an extremely aggressive manner even though the Walmart app said they were open until 11. At least update your website if you want to close early I'd be happy not to come if you don't want to work as late.
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November 2023 by Nancy B.
Nice store but never enough cashiers! Either add more self-checkout lanes or hire more cashiers. 2 cashiers and 4 self-checkouts is not enough for the store size and amount of customers.
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November 2023 by Mike G.
On Friday Nov 10th my wife was having a bad day. We stopped in Walmart in Hurricane to get a battery for her watch. At the counter she was met with a friendly smile named Francis. Francis was eager to help and carried on with small talk. Thank you Francis for making my wife's day.
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June 2023 by Mark Y.
Nothing is locked up or behind glass! It's good to be back in Utah. Clean store, friendly people, convenient location.
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April 2023 by Suzanne L.
Super great Walmart - as a super store it's big & spacious with tons to shop for. Enjoy a walmart that doesn't have things locked up & plenty of staff to assist and very polite. Another great feature is having a deli area in the front for quick and easy finds for dinner or a quick bite. Store is clean and well stocked with inventory. The line was short with only 2 in front of me and the service cashier was very sweet and was laughing with us about our purchases from the garden department.
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March 2023 by Tom P.
Delivery! I shop online for the convenience and I hardly ever have time to go grocery shopping. Delivery is generally okay, but man you have to watch your list. I once had 1/2 of a $500 order go missing. I hate having to inventory everything as it comes in the door. Only time I do is when its blatantly obvious things are missing. Unpredictable. Unreliable. Resolution is to credit you for whats missing, convenience be damned. If I have to go out my door to shop for $500-1000 in groceries, I'm not going to Walmart on principal alone. Probably okay with a small order Actually, I just got a "small order" and 8 items were missing. It was 2 gallons of missing milk that got me triggered. Shopping cart is lacking and delivery is not reliable. If I have to drive I'll go an extra 10 minutes to Smiths!
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March 2023 by Brookie J.
Excellent online grocery order curbside pickup. I do grocery pickups here every few weeks and they are always on time and quick to bring out my order. I have some really bad experiences at many other Walmarts at the hurricane location just seems to have it figured out. The grocery pickups are always quick and accurate. I've never had a missing item in about 3 years of doing pickups here. The cedar city grocery pickup is horrendous.
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February 2023 by Nick N.
I just recently moved from California to Mesquite Nevada and was in the local Walmart, the public bathroom there was the cleanest I've ever seen so California take note, your a bunch of slobs! Great job Mesquite!
