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April 2023 by Adele Smith
Jamie Goolsby D.V.M. cured my cat Maui s ear infection. Great bedside manner!
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July 2022 by ND D.
We moved to this area just recently. My elderly lab, 16 years old started to decline rapidly all the sudden and we had to make the tough decisions to release him from his pain. We made an appoint at Zion Veterinary Clinic. Dr. Goolsby and the staff at the clinic were so kind and passionate. They truly did their best to make this sad experience as peaceful as possible. Thank You!
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June 2022 by Janice M.
This is the best vet office I have been to in 20 years! Well organized, professional and compassionate. I wish I had a vet like this where I live. Dr Carey was my "She-ro" when my cat got hurt fighting with our dog. It was traumatic and she found the problem quickly, with no added upset to my poor kitty. This is modern care with a competent staff. I could not ask for more. We were vacationing in the area. Urgent care like this would cost 3 times the price in Southern California. I am grateful they could make space for us in our time of need, I would give them 10 stars if I could. We were lucky to find them.
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May 2022 by April R.
Where do I start? I have been driving to hurricane for this vet for years. They used to be good before they hired the rude girl vet and dim receptionist. The female vet has zero bedside manner and belittles you when you have a question. I took both my dogs in for vaccines and a nail trim and they only gave them vaccines. I felt so uncomfortable with the new vet and bit my tongue in response to her condescending comments. I was not going to write a bad review at all because the main vet is a great vet, but.... I came in again today a month later to get my dogs teeth cleaned and nails cut this time.... Drove half and hour like always and they scheduled him on a different date so I'd already missed his appointment when I wrote it down right after scheduling his appointment. I verified my phone number and name both over the phone and in person the last time I came in but still they called my ex husband to remind him of the cleaning appointment (zero existing relationship) so I had no idea it moved. They were not at all apologetic. Instead emotionlessly said I can reschedule. No thank you! Absolutely not sending anymore people their way and will tell them about my experience there.
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May 2022 by K S.
Been going here for years....not sure what has happened, but something has horribly changed in how they treat the pet owners and pets who utilize them.! Dr. Goolsby, you need to take lessons in kindness and respect!
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January 2022 by Diana Smith
All the doctors and staff are wonderful at ZIon Vet Hospital. I see so many negative reviews about people not caring about their pets, but honestly these kind souls wouldn’t be in this profession if they didn’t care. They work long hours into ensure our most loved family member is healthy. Like with many animal hospitals in the area, they are seeing an increased demand for their services but I happily drive 20+ minutes knowing my little ones are receiving the best care. The doctors are often making phone calls after hours to relay important information, and if you have ever had your family member (dog) cross that rainbow bridge, they will send you a card with a plantable paw print so you can cherish them long after they are gone. Honestly, these people are the best at what they do. ❤️
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December 2021 by Susie W.
We have been going to Zion Animal Hospital since we moved to the community in 2016. The staff here are exceptional and we have been regulars with Dr. Wittwer, Dr. Lucibello and now Dr. Goolsby. We have four animals and two with health issues. The treatments that the animals get is wonderful and we have the utmost confidence in all of the staff here. I might add that their new building is amazing!
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December 2021 by Maria Livingston
I would not recommend this veterinarian practice. Staff is rude, too many mistakes, and they don't seem to really care about your pet.
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December 2021 by Maria L.
Unfortunately, I would not recommend Dr. Casey Wittwer at Zion Vet. He seems very quick to find accommodating you and your pet bothersome, and apparently he has so many clients that he does not care if it causes you to seek care elsewhere. In fact, if you insist on decent service, they just tell you to look for another vet. It's a strange way to do business, but that's what this office does. It feels like they are going through the motions, with an assembly line of animals, rather than actually caring for the pets and clients. I'd seek a smaller office with a vet who cares, there are several other good veterinarians in Hurricane and St. George.
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September 2021 by Blair B.
I was very happy with the vets there until we got stuck with one younger woman we had never met before. She was very rude about our dog without knowing any of his history.
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August 2021 by Lynn Mobley-Headrick
New to the area my dog got seriously sick not eating blood in stool throwing up and walked in and they turned us away said they were busy. We told them it was a emergency. No one was in waiting room. Your have to wait and go to the doggie urgent care in st. George receptionist was rude not caring at all.
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July 2021 by Daniela V.
We sure had high hopes for this place based on the reviews and recommendations but we were very disappointed with the service they provided. We brought our first dog in for his annual checkup, he's a rescue so he's a little shy when it comes to meeting new people but he has NEVER been aggressive, let alone bite anyone. Dr. Goolsby decided that because he was shy and stand-offish that he needed to be prescribed a tranquilizer for future appointments! That was strike one for us. Didn't give any options or advance of trying something natural. Instead they went to the extreme. So then we take in our second dog to get neutered and again nothing goes smoothly. They tried to give us a hard time about his vaccines because there's wasn't a letterhead on the vaccines indicating the shelter we got him from. We let them know we got him from a shelter in Boise and this is all that they gave us. Dr. Goolsby tried to say that the "breeder" could have gotten the vaccines from Tractor Supply so they wouldn't be valid. To why she said he was from a breeder even though we said he was from a shelter, is beside me, other than she was clearly not listening to us. We had to have the shelter call them to prove that yes his vaccines were done properly by a vet BECAUSE HE CAME FROM A SHELTER. The shelter was shocked that the vet was giving us such a hard time (but they still required us to give him his vaccines AGAIN, in order to get neutered). We were told he should be ready to be picked up around 2pm. Well 2 pm rolls around and we still hadn't received a call from the vet to even confirm that the surgery went smoothly or that he's OKAY. We had two other dogs spayed and neutered at Red Hills Animal Hospital in St. George, and both times they called to at least let us know they were fine and out of surgery and recovering. We had to call at 2pm to see if he was ready to go home and they said he's ready to be picked up. A call would have been nice. They also prescribed him the same tranquilizer that they prescribed to our other dog, which again is very odd as our first dog didn't have surgery. We gave the after surgery medication as prescribed and our dog had such a bad experience with the tranquilizer. He was acting like he was scared of his own shadow, kept looking back as if something was after him. He literally buried himself under blankets and stayed there for hours. They didn't inform us of any side effects (other than vomiting after surgery, which he did as well) so we googled it and what do you know! It can cause anxiety and blurred vision. That would have been nice to know before sending him on a bad trip multiple days in a row. I wish it ended there but it doesn't. We had our 3rd dog scheduled for an annual exam and vaccines today, and when we arrived, after taking time off work, they apparently never had the appointment on the schedule. What made it even worse was that the "manager" kept saying well we have no records of the appointment? So basically telling us that we apparently made up the date/time/appt all together. I was able to pull the call log up on my phone and show them that we called on 7/14/2021. Instead of pointing fingers and essentially saying that I must have pulled this appointment out of thin air, they should have tried to make it right, like offer a credit for the next appointment or find room in the schedule, not just have me sit in the waiting room while they whispered to each other behind the desk. Honestly, I just feel like they only care about money and OVER prescribe tranquilizers. They basically give them out like it's candy. So much for being safe with a potentially a medication that can be abused by humans. Our neighbor brought her dog here too and they also got something prescribed for their dog and their dog was acting all skiddish and paranoid. She immediately stopped giving her dog the prescriptions. Just go to St. George, you'll have more options.
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June 2021 by Michelle Walker
Very caring veterinarian, she understood my pups needs got down on the floor with him and took great concern in explaining to me the situation ahead and the x rays of his condition plus it was a emergency appointment and they charged me lower then any other veterinary hospital in southern Utah. I will be going here from now on permanently for my fur babies needs .
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June 2021 by Alexandra Stubbs
Worst experience ever! So unprofessional. They quote one price then add whatever they want when you go pick up just like a mechanic shop. The needs of the pet is not priority just making money. I will not be returning and if anyone values their wallet they will find a different place to go for their pet needs.
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June 2021 by Don Theall
We took our 2 year old pug in today to update her puppy shots after her spayed surgery last year. As always, the entire staff is so caring and treats our dogs as one of theirs. It is this caring attitude the reason why we have been coming to Zion Veterinary Hospital fort the last 7 years. Thank You !!!!!
