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July 2023 by Stockton Royce
I cash my check on my phone an they hold my money from me , keeps saying check is cashed but no money in my account
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June 2023 by A.J. Manuo
Take your hard earned money somewhere else, this location is very unprofessional and cannot be trusted! My 16 year old son went with his dad to deposit his first pay check and almost a week later, nothing no money! And basically they are not helping at all, leaving it to us to fix. Now we have to go through so much hassle and headache to call around to get another check issued. Very very very bad customer service, AVOID THIS BRANCH AT ALL COST!!!!!!!!
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June 2023 by Mellony Brown
Worst Credit Union, worst customer service, worst experience I’ve had in the State of Utah. They have lost countless checks I’ve taken to them over the years. I don’t know if they are racist, thefts or they have no brains. I will be filing a police report because they have taken enough from me. Count your days MACU. Do not go here.
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February 2023 by LoganandHolly Mullins
A little busy but the staff was really friendly and pretty quick.
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February 2023 by Jean
I would recommend Mountain America. Always a good experience.
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January 2023 by Katie Sullivan
I don't use this location often, I prefer all the other ones based on experience but today is another reason I am uncertain of this location the lady miscounted the money twice that I was depositing. this is the only location that doesn't use a bill verifier before sending receipts.
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November 2022 by Maria Ruiz
This location is my favorite. Super helpful staff. I had Isaura help me with my loans and it was not stressful at all. She was so patient and sweet the whole time I felt comfortable asking for help. I recommend MACU as a bank but mostly this location.
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November 2022 by Geovani Salazar
Waited an hour before anyone asked us if we needed help, then another 40 minutes to tell us they wouldn't be able to help us before closing.
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October 2022 by Felicia Ochoa (Ladytw1st3d)
Seriously I've banked at other credit unions and what not but I am glad I found this one. I see Ellie and I've actually followed her each time she moved Branches. This woman is amazing. She goes everything so that there is a clear understanding and then helps you find what you're looking for. If she can't help you she's got resources and knows someone. Hands down best service
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October 2022 by Will Tava
We were super well attended by Elisa, she performed all the procedures in a good way with a lot of education and respect for us. We recommend the service to everyone!
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June 2022 by Makenna Breeze
I’m honestly so disappointed in this branch, closing hours state 2pm on saturdays not 1:45pm. the doors should NOT be locked until the clock hits 2pm. why are the employees locking the doors at 1:45pm???
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May 2022 by maria moran
bad service every time we go deposit money the self banking is always out of service or isn’t receiving cash deposits!!
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April 2022 by Mike Middlemiss
Every time I go to a branch to make a deposit, you send me a survey to fill out. Honestly, it gets to be a bit much! Please stop sending these to me! If I have a problem at one of your branches, I will consult with the branch manager at the time. Thank You.
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March 2022 by Thomas Niedringhaus
I have found this to be a very positive banking experience for quite a few years. I'm always greeted with a smile, the staff is courteous and pleasant to deal with. Thank you MACU
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February 2022 by Light Ray
I needed some documentation notarized after going to to two different banks this location was very friendly and Natley G. Was very kind and helpful. I recommend this location.
