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March 2024 by Krystal M
There’s a cashier there all the time and not only is he constantly on his phone either on a call or face time but he’s also extremely weird towards me. I’m extremely uncomfortable every time I’m here. He talks about the way I look and dress, is pushy about me having a bag (? Don’t know why?), asks if I’m going home now (which would seem like friendly chat but it’s clear I’m not comfortable with asking about work and home), he talks to his coworkers in Spanish ABOUT ME, yes I know it’s about me when I’m being pointed at and my mom knows enough Spanish to know they are, he’s always quick to take over the register when I come in even when someone else was already doing it, his actions only stop when my brother is with me. But the worst is today when he answers a face time AGAIN and angles his phone up where I’d end up in the shot in the aisle I’m standing in. Of course he has no tag or identification to be reported properly
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February 2024 by mimi moons
Worst 711 ever one of the dude has been scamming customers, my brother got a hot dog that said for 1.79$ and get a 0.99 bags of chip with any hot grill item we went to go check out and the dude said no. Enraged I asked it said right on one of the signs for the deals. He kept implying it was for the nachos when earlier my brother asked how much the nachos were which was almost 3 dollars. He charged almost 3 dollars for a damn hot dog. I called him out saying does he always scam his customers, seeing he had done this before and charges extra 25 cents for no reason. Please do not go to this 711 they will scam you and not care. Specifically the main Indian dude who works there. Not to mention he pervs on my own mother which is highly inappropriate but not only that gives her free soda and ice. I guess you have to be liked now to get special privileges. This man needs to be fired immediately.
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January 2024 by olivia meeks
I just got nachos from you guys. And your nacho cheese is DISGUSTING! It’s old and I believe expired, I couldn’t even eat one chip without nearly throwing up from how sour it tasted! Terrible terrible terrible! ?
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January 2024 by B.D. F.
Stopped in for a slurpee. This location was cleaner than the average gas station. Great customer service. Employees told us about a deal we were missing out on. My kids loved getting a free donut with their drinks.
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January 2024 by Benjamina Cassander
I have never received a response to my complaints, by the store nor by corporate.
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January 2024 by CYNDI MILLER
I'm a Dasher and I show up and the guy puts the stuff in the oven and tells me I have to wait for them to cook the wings to deliver them. I have to make a living at this stuff I can't sit and wait for them to cook stuff and it's very unfair for them to make me do that.
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November 2023 by A. W.
Worst customer service I've ever experienced! (And that's being said for a gas station employee) The guy working there completely ignored everyone who was waiting in line. And then he was completely rude!
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August 2023 by Natalie Strickland
Employees kept on own conversation while we were trying check out. Not friendly or welcoming. Stopped for slurppies cause we don't have any 7-11 near us. They were completely out of straws. Didn't realize until already filled cups.
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August 2023 by Jinx Sintro
Rude and unfriendly individuals every time I come in. Anybody else and it’s a great place but don’t expect to ask question or you look like a fool.
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July 2023 by Carson Roylance
Very rude, I had to pick up a DoorDash order from here and the manager insisted the bag he gave me was for the order but it was all the wrong items. When I tried to explain to him it was wrong, he threw the bag at me and said “You go now!”
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June 2023 by april johnson
This location is being run by rude extremely non friendly people. Seriously avoided it if possible. I want to know why when i go to the 3 other 7 elevens " Singh's store " in layton I don't get charged for the refill of ice I get,but at this location on main and angel street not only did the rude overnight cashier tell me I had to pay for a ice refill of which were my own cups he tried telling me I had to pay 70 cents per cup...... are u kidding the price for new cup of ice us 55 cents. I will take my business anywhere else but here. After reading all the reviews others have posted as well I'm surprised corporate has not gone in here to instruct them on how to do customer service. They obviously need to be taught.
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June 2023 by Dustin Rees
Beware! The mid grade is almost a full dollar more per gallon than the regular grade. Also, the bathroom is “out of order”
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June 2023 by Ian Barker
The workers are always on their phone and don’t seem to care to provide the good customer service that I usually get from a Sev. I prefer the Sev on the Parkway.
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June 2023 by Dakota Belliston
Friendly staff that always say hello. Very clean and well run
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May 2023 by Whitney Simister
Used to be great when they first opened. However, gone down hill very quickly. They are always out of Pepsi and Coke, or the machines broke. Long lines. Sometimes they don't have change if you spend cash. Employees arent very friendly or welcoming and English is hard to understand. High turn over of employees. Long lines or wait times. Hopefully they improve because the store owner/manager Gary is personally awesome, but the store is terrible and needs major improvements. I'll be finding another store for awhile.