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December 2023 by Bethany Urry
Sammy was so understanding about our situation. He was able to help us get a car when many others weren't. We needed this car immediately and got an amazing car to drive our family around in.All of this happened back in September this year, but I'm posting now to say that our car still works and hasn't had any issues in the 3 months we've had it. Our car also happens to be the nicest car we've ever had, and all for a good price. Thank you, All-Star Auto! ?
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October 2023 by Heidi Edwards
Could not be happier with All-star Auto. We have taken our cars to them for years and have always had a great experience. They are helpful and have felt they have always been honest. The staff is so kind and helpful. We have purchased and sold cars through them and also had all of our cars fixes and maintenance done there.
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October 2023 by Gavin Hudson
DO NOT BUY A VEHICLE FROM THEM.We bought a 2013 Hyundai Sante Fe with ~91k miles on it from them about roughly 6 months ago. Thought we were getting a good deal, and they assured us the vehicle went through their full inspection process after they purchased it from the auction. Since then we’ve put about 3000 miles on it since purchasing, all on paved roads. No crazy driving or anything.They either lied to us, or they are horrible at their jobs.We took it to a local shop a few weeks ago for an oil change and overall inspection, general maintenance items. The mechanics came back and told us the tie rods and ball joints were in very bad condition and they needed to be replaced.I reached out to Sami and he told me they did a full front end shake down and everything was solid when they sold it to us. He also ghosted me after I asked for a quote from them for the ball joints and tie rods.I took the vehicle to 2 other reputable and independent shops and sure enough, they both concurred that the ball joints and tie rods were bad. It was something they all said needed to be done ASAP. Funny how the only people out of all 4 that said it was finewere the ones trying to sell us the car.This leads me to the work actually being done and what they later found. When going to align the rear wheels, our seemingly low rust vehicle showed heavy rust on the bolts. They went to remove one and it was sheared. During that process, their air hammer unveiled that THE UNDERCARRIAGE HAD BEEN PAINTED TO HIDE THE RUST. They told me it looks like we pulled this car out of the Midwest it was so bad.Whether All Star Auto painted it or they purchased it like that, they mentioned the paint couldn’t have been more than a year old.They’re now hesitant to remove the other bolts because if they can’t punch them out, they’ll have to cut out and remove the arms. My only options are to now drive the vehicle with unaligned rear wheels or spend $1200+ to fix it all.We were either lied to, or they are inept. Not sure which one is worse at this point, but I highly recommend you do not purchase a vehicle from All Star Auto.
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October 2023 by Tia Preece
Very dishonest salesman car was over book value and had been repaired, salesman said all of these have been wrecked it's a sports car. Actually blacklisted with our credit union
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April 2023 by Preston adamic
I bought my vehicle over a year ago. When I bought it I pointed out that I wanted the windshield, door trim on the driver side, and a mirror cap replaced. I also asked if anything could be done about a dent. Which they told me nothing could be done about. It took 2 weeks before the windshield was replaced after they told me it would be done within a few days on a certain day and time. I had to take off work to bring the vehicle in for a new windshield only for it to take a few more days. It’s been over a year later I still haven’t received a mirror cap or door trim. In all of this time they’ve never called me to tell me there would be a delay. I have had to call them every single time or show up only to find out my windshield hadn’t been done yet or the parts were never ordered. I would recommend never doing any business here as the customer service is terrible and the boss does not communicate with his employees. It’s extremely difficult to get anyone to answer or call you back unless you repeatedly call them.
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April 2023 by Steve Childs
They are professional . Sam did a good job working with me for a car. no pressure or try to up-sell. I would recommend. them to all my and family
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February 2023 by Joshua Madrigal
I’ve been doing business with Sami and team for years. Hands down best local tire company around. They handle all automotive needs and they’re always very accommodating. This review should’ve came years ago but I’m finally getting around to doing it. Appreciate all the help over the years and thanks a ton for helping me today.
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January 2023 by Hunter Wirth
Good experience. They’re selling high quality, sold as is, cars. I took the accord to a mechanic and found a small repair that Johnny did for free for me. Price was fair. Only thing is they did the emissions on the car but a brake light and front blinker was out and they didn’t want to fix it or lower the price so I could fix it. Overall good experience and high quality car. Even got a 45 day 50/50 split warranty on it just in case of a check engine light.
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October 2022 by Deborah B
Went to check out a car they had and was not impressed with it. Headed back home and then Johnnie Merritt called me a few hours later because he had another model just come in. Bought it the next day.The staff there and service provided at All Star has been one of the best customer service experiences I have yet to experience at any dealership in Utah. If you're in the market, go see Johnnie. He is so knowledgeable and always willing to assist. Even the after purchase assistance has been excellent.. I would definitely recommend this business to anyone looking for their next ride. Thanks so much Johnnie and All Star's staff.
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October 2022 by Brandon Garrison
I've always been hesitant on buying from smaller dealerships.I recently picked up a 2011 BMW 335 from these guys. The car needed a few small repairs that Sammy was upfront and honest about. They said the would make the repairs and they honored their word. I took the car to my own mechanic and was reassured that the work was done properly.I would recommend anyone to buy a car from these guys, it was low pressure and a chill atmosphere.
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October 2022 by Quasia Merritt
I’ve been coming to All- Star for a few years now. Sami and Johnnie are amazing, up-beat salesmen. Who goes out their way to make sure you’re in a safe, well driven vehicle. Megan does a great job of making sure my appointment are set for any oil changes or tuneups on my vehicles. I will recommend this place top notch!!!! The communication here is phenomenal.
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October 2022 by Gina Salazar
If I could give this a zero star I would they try to take advantage of vulnerable females! Until I showed him that it wouldn’t work with this female and I wanted to make a statement for future females ! BEWARE !! Gave this establishment 3000.00 dollars and gave them 2 weeks to have the car ready still wasn’t and got an excuse every day .Then key was left on tire and when I went to pick it up it felt so unsafe and I decided not to go through with the loan and asked for my money and gave the car back . He then stated it didn’t matter if they didn’t follow through with the loan. I would have to or could’ve forfeited my whole $3000 and said he was keeping 500 and I was lucky I was getting 2500 I had to file a complaint with consumer affairs for the state of Utah and two months later picked up my $500 today. This place is very very skinny and you don’t know if you’re getting a good car. I would never recommend anybody especially a female to All Star auto brokers
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October 2022 by Latoya Lee
Allstar auto brokers are awesome. The owner sam always has ur back when it comes to your vehicle. There customer service is great. There mechanics are great. I have bought 2 trucks from them and have had no issues. There prices are reasonable they value there customers. They make u feel like your family. All the staff members are awesome. From the sales man that you purchase your vehicle from, to the mechanics that work on your car, to the office manager who you talk with to figure out the issues. if your haveing any issues with your vehicle or when looking to buy another vehicle to just looking for tires. go visit all star auto brokers they got your back. I've been going to them for 4years now and they have always had mine.
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September 2022 by Tru-Film Inc.
Do not buy from them, deceiving and unprofessional. We purchased a vehicle with them with lots of issues that they refuse to fix. If you don't know your stuff, they will screw you. We have trusted mechanics that ran diagnostics on this particular vehicle and the results were disappointing. Never sent us the plates for months, no refund for warranty that were canceled, just complete headache dealing with them. I'm surprised no one hit them with a lawsuit yet
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August 2022 by Michael Belnap
Best service around. Sami did an excellent job going the extra mile to make sure I was taken care of. He changed his schedule to work around my schedule and went out of his way to make sure I was completely satisfied. I can't say enough about the excellent service and care I received at All-Star Auto Brokers!
