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December 2023 by M F.
Stay away from these privately owned stores and go directly to the AT&T corporate store on Main Street. I made an online order that should have been at the list a 5 minute interaction at the store. I have been here for 1 1/2 hours while they try to figure out how to proceed with a prepaid order. I have had this problem with these privately owned store before. Don't waste your time!!! Go directly to the corporate store.
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December 2023 by Anthony K.
Came to the store because we had phone transfer issues. Colton was excellent at troubleshooting and getting the problem fixed. If you do stop at the store, ask for Colton.
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September 2023 by Miah Josephina
Went here on Monday to get a new phone service with them and possibly a new phone. My friend asked the worker who looked like they wanted to be on their phone than to help us, about their phone plans and what deals they had for the phones. Guy rudely told my friend it was right in front of him. Didn't brother to explain the plans nor any other information. And when I asked how much for just one line, he said up wards to $150 and didn't even explain why. Didn't like the attitude nor did I enjoy the environment there, felt like nobody cared about helping anyone and seemed annoyed we were bothering them. Went to their competitor instead and got a better experience and was able to sign up for a new phone line. It's a shame, I was already an existing customer but just wanted to switch to my own line and I wanted to stay with them but I guess it's better that I didn't.
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September 2023 by Jenny Kipnis
They were amazingly helpful. They helped set up my new phone and transferred my contacts from my old broken phone from the cloud, which I didn't know was possible. Will recommend them any day! Thank you
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August 2023 by keerinandvasily herland
My husband and I were on our friends phone plan. We went in to get the account number and all the other stuff we needed to port our numbers (my husband is an authorized user) and we were told very rudely it doesn't matter if he's an authorized user they "cant" give any info about the account to him. Not to mention pretty much everyone was on their phones.
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January 2023 by Jaxon Hansen
Isaiah was awesome and had answers to all my questions and help me out a ton to understand different plan options definitely going back to that location for any questions or help.
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January 2023 by Letecia Cunning
Visited your store in Layton, Mike was awesome and every helpful. All employees were very nice. Thanks team.
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January 2023 by Suzy Smith
I have had an amazing experience every time I’ve been in!! I definitely recommend them
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December 2022 by Janie Lopez (DHHS)
Mike & Isaiah were very helpful and so nice, they help me with my purchase.
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November 2022 by Virginia Hinkle
So wonderfully helpful and super quick. Isaiah, Michael and Austin are amazing associates and I will always recommend this location because of them. Thank you so much for a great experience.
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October 2022 by Jolene Huddleston
Michael was very helpful to our family, even bringing out chairs for us while he transferred the data from our old phones to the new ones. He & Shannon are very knowledgeable & very kind!
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September 2022 by Dell Gailey
Couldn't help me with my problem and the worker (Michael) was much more interested in watching the TV over my shoulder than listening or focusing on my problem.
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July 2022 by Travis sory
Auston at this location has been awesome just short of remembering my number to start the process when we go in he has remembered everything we have going and with the transition from t-mobile to at&t he has been amazing and tried to make every step in the process as painless as possible.if you switch to at&t go to him or anyone in his store their awesome.
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July 2022 by Netegories 99
I forgot to Mention that Austin was a fantastic help. I received a new Phone and needed it activated. Austin was very Courteous and Professional. He listened to my needs and got me on my way with my new Phone. Thanks again for being a person who helps people above and beyond.
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July 2022 by Rhonda Parker
We updated our phones and Isaiah was so very helpful. We came in at almost closing time and he was happy to help us.
