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January 2024 by Lauren Ramirez
This shop and everyone who works here is absolutely wonderful! We had a major repair that needed to be done, and the Big O team was so accommodating, honest, and did everything they could to make sure the job was done right. They were so patient with us always calling and asking for updates. Would absolutely recommend this shop to anyone! Thanks guys!
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January 2024 by Tyler Hess
Took my 2021 Atlas in for an oil change. Guy told me it was gonna be an hour tops.. ended up being almost 3 hours. When they brought my car around it was leaking oil. They quickly took it back to correct the issue. Apparently the kid doing it didn’t put the filter on correct or something. Big O didn’t charge me for the oil change so I wasn’t too mad about the whole situation. Here we are 4 months later, noticed my car had been having a slow drip of oil in my garage, I took it into VW to make sure it wasn’t anything crazy, come to find out my oil filter was never tightened. I had to pay $300 at VW for a full diagnostic to ensure no damage was done, and for them to re do the oil change the right way. I do not recommend anyone taking their vehicle here for even something as simple as an oil change.
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December 2023 by Aaron Gines
Great experience with this location. I broke the front rim on my truck and they helped me out. Picked up some new wheels and tires.
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December 2023 by Chris J
I’m all about supporting local businesses and these guys really went above and beyond. I had some hiccups with a local dealership and a loved one suggested this location. Big O took care of me. Gave me options, answered any/all questions and made sure I was happy. That I got what was best for my car - never pushy. I didn’t wait long either. They’re all honest and understanding. They care. Truly the best prices and service. I highly recommend.
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December 2023 by Sarah Danielle Anderson
Very grateful for their honesty and not being greedy. They honored an alignment package I’d bought at another Big O even though they didn’t have to. They were very, very good to me when I came in. Thank you!!
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November 2023 by Matthew Hyde
If you want to pay 2x for rims that have no pricing online, wait for them to order in, and force you to get non oem size tires to fit the overpriced rims, this is the place. The website isnt transparent and force you to call in. All of discount tires prices are visible online and were in stock. Went there instead! Two stars because the call rep at location was nice. He understood why I said I'll pass
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October 2023 by Savannah Anderson
I really recommend people coming to this place if you need new tires. They are so friendly and kind and got me a new really strong tire for only 75 dollars while other places charge almost 200 for one. Best place to get new tires!
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September 2023 by Stan G.
These guys go above and beyond for their costumers. I was stranded with a tire blow out. Big-O Tires (Ian) came out and got me on the road again. Very professional, honest and courteous. I highly recommend this team.Thanks again -Stan
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September 2023 by Breathdeep Performance
While driving across country. I broke a lower swing arm on my front wheel. I knew I had a hotel in Layton. Took my car in to this place. So I could get back on the road. They had me in and out same day. And even better. The car drives great. I drive a lifted crown Victoria. I figured I was gonna get some jive about not being able to work on it. Nope. These dudes didn’t even flinch. Needs a swing arm. Done. Alignment better than it ever has been. Not an easy task on lifted Crown Vic’s. Not an issue here. Thanks again for getting me and my family back on the road.
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August 2023 by Ken Rob
I would highly recommend Big O Tires in Layton! I have purchased three sets of tires from them and each time the experience has been first class! The owner Ian, and his professional crew will resolve what ever wheel and tire issue you have to your complete satisfaction. Please give them the opportunity to serve you!
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August 2023 by ironfistsmith1
I long story short big O help me when four other auto repair places couldn’t. The staff at big O is extremely friendly, ready and willing to help. They are knowledgeable and want to get down to the real issue instead of just Band-Aid fixing things. I would highly recommend them.
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August 2023 by Keaton Richards
Ian and his guys never cease to ensure quality control and friendly service whenever I stop by. I’ll pass by many tire and lube stores to get to this one every time. Did I mention they have the best turnaround time in the business? If you need car work done, you need Layton Big O!!
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July 2023 by Brittney Marshall
Made an appointment for an alignment at 1:30. My car didn't even get taken back until 2:30. They finished with my car a few minutes before 4. Drove out of the parking lot only to find my steering wheel completely crooked when driving straight. So now I'm sitting here waiting for my car to be taken back to be worked on yet again. This whole experience is absolutely unacceptable!
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July 2023 by Drumdogma
Always go to Big O. Staff is very friendly and knowledgeable. Answered all my stupid questions and made sure I got the instant rebate and warranty all set up. Showed me the tread patterns and specs of different sets of tires. Quick service, free wifi and an ice and coffee machine in the waiting room, which I appreciated in July heat.
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July 2023 by Emily Larsen
Great customer service at the location. They offered me a ride home when I dropped off my car. Also, I don’t feel like I’m getting scammed or they are finding non existent problems to make a buck. Got my brake pads and rotors replaced. My car no longer shakes when I brake at high speeds. Thorough job and quick service.
