CVS Pharmacy

Most Recent Comments

• February 2025 by Sam Miller
  No stars! The employees were rude!
• February 2025 by Melissa Strehmel
  Helpful staff that were able to fill prescriptions in a timely manner.
• February 2025 by Cary Chapman
  Pharmacy drive thru is closed and 10 people deep in line
• February 2025 by ANONYMOUS ID42069
  Very knowledgeable staff. Thank you for what you all do 👍👍
• January 2025 by Lucius Alexander
  Prescriptions prices are excellent. Daily stuff, vitamins, shampoo, cold meds, etc not so great
• December 2024 by David Kawabata
  Drive thru pick up of prescriptions are convenient and reasonably fast. Even if there are a few cars ahead of you, they normally take care of each customer in good time.
• November 2024 by Josh Hoskins
  Not bad it's like a fancy Walgreens but a little cheaper.
• October 2024 by K Meyers
  Never again!! Yesterday I witnessed a tech named Melissa belittle a customer for no reason. It’s not the first time I’ve seen this behavior at this pharmacy. Transferring my prescriptions to Walgreens.
• October 2024 by Frank Garcia
  If I could give zero stars, I would. As a General Manager of a nearby store, I visited to pick up a prescription and was met with incredibly unprofessional behavior from Melissa. She was rude, condescending, and showed a complete lack of courtesy. Despite my efforts to remain polite throughout our interaction, her demeanor was uncalled for and made the experience needlessly unpleasant. I hope this feedback helps in improving the customer service at this location. I will not be back and will never refer anybody to this location.
• September 2024 by Tyler
  Heard pharmacy making fun of clients behind their back…they don’t have disposable mask….cashier was rude towards another separate customer. All things I saw in 10 minutes of being in this store.
• May 2024 by Bananas Foster
  Total witch at the pharmacy window.No respect for the customer...slammed window in my face without even allowing me to ask a question. I wasn't even being rude or anything.Never coming here again. Immediately transferring all my prescriptions to a pharmacy further away so I can at least be treated like a human.
• May 2024 by Joni Johnson
  The pharmacy is willing to take time with each customer
• May 2024 by Emily Christiansen
  It takes forever to have a prescription filled. The staff is also very unprofessional. When I was waiting in line to pick up a prescription, the two young techs were talking about their “fake nice” attitudes and congratulating each other. It was an awkward conversation to have in front of customers. They also often don’t know what they’re doing and yell to each other loudly. It’s just unprofessional. (I get that training new staff takes time but this was ongoing for months)
• April 2024 by Onky Donky
  Spoke to the pharmacist on the phone. The most condescending conversation I have had in a while. I will no longer be using this pharmacy any longer. I have never been treated so rudely.
• February 2024 by nelson wheeler
  I unfortunately needed to use the CVS pharmacy, store #10662, Fort Lane, Layton UT. I had a very unpleasant interaction with the on duty pharmacist, Ashley Sutton, RPH. I explained to her that I called ahead at 11 am and again at 3:30 pm. to inquire as to the availability of my prescription. I was told that it would be ready for pickup at 4:30 pm. I arrived at 6 pm and was told that it was not ready and that I would need to wait. She informed me that they were busy and that I would have to wait. Although, when I initially walked up to the counter, she and two other employees stood at a back counter talking. Not one of these employees asked me if I needed help. Eventually, a different employee, Luke, came to the counter and helped me. I asked to speak to the pharmacist for an explanation as to the unavailability of my prescription.Ms. Sutton was indifferent, apathetic, and rude. She was annoyed that I asked for an explanation. I hope that the CVS corporate office uses this review as an opportunity for coaching and development of their customer service standards that are expected in order to maintain civility, courtesy, and respect.