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March 2024 by Nicole B.
I've been to different Discount Tires across the valley and this one is by far my favorite. They helped me with an issue when the Discount Tire in Sandy failed to put on the O rings for my new tires and I drove all the way home to Kaysville. So dangerous! These guys luckily had some in my size until the other discount "received" my other ones. Thank you to this staff for always taking care of me and keeping me safe! Never had to come back for any issues.
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February 2024 by Jared McAllister
These guys are awesome! Their Manager helped me track down a problem from 2 years ago, and fixed it free of charge.
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February 2024 by Renee Prince
Helped with a flat! Fast and professional. I only take my cars to DT!!
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January 2024 by Ken Jaynes
Typically I’ve had a great experience at this location with my vehicles, but today I am not too happy. A year ago I put an 80,000 mile warranty tire on there and have 20,000 miles on it. Got a flat pick it over to get it repaired, however being so close to the sidewall they wouldn’t fix it. They could prorate the tire. The tire brand new measures at a 10 and it measures at a six right now with one year of life and 20,000 miles. So in the end, I’ve only used 25% of the tire, but almost wore half of the tread, but I should have 75% left. However, their proration would only give me back 30% of the tire, not 75%, but 30%. Explain that math to me?
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January 2024 by Patrice Monson
Their prices and customer service are outstanding!
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January 2024 by V “Tony” Cooks
These folks are awesome.
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January 2024 by Nathan Sanderson
Very friendly staff, I have worked with many of them. Quick service, I like the follow your journey text so you can track the status of your vehicle.
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January 2024 by M Oliphant
Update, 4 years later and still horrible wait. Only ine person working counter with a line of 6 waiting.
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January 2024 by Alejandra Cantu Baker
I'm from another state and found myself in a tight spot. This team efficiently assisted me, ensuring I was in and out within an hour. The atmosphere was excellent—clean, problem-free, and extremely professional. Thank you!
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January 2024 by Charli Bouquet
Dawson was great helping me with everything from my tires to my windshield wipers! He had great customer service and was amazing at helping everyone out despite how busy it was! I’m very impressed with Dawson and would recommend Dawson helping you out with your tire needs! Thank you Dawson!
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January 2024 by Steve T
My personal experience was fine. However, while I was there two other customers had issues including the wrong tires being put on without consent and not matching what was ordered and the other having tires installed on different wheels than expected. Check your order carefully. This could be a result of being very busy, but they were fairly dismissive rather than quick to correct the problems
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December 2023 by Chris Tossey
The employees were polite and professional, the tire replacement was completed before the predicted completion time, I will recommend this store and company to whomever asks.
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December 2023 by Victor S.
i have shipped discount tire on many occasions. the store i used mostly was in hemet ca. and the service and value were excellent. they fixed flats for me on more than one occasion for free as well as my daughter who went in gave them my phone no and they fixed a flat for her as well. i purchased several sets of tires and custom wheels thru that location and was always treated very well. then we moved to jamestown ca and i took my 1970 chevelle in to have a new set of wheels installed that i brought in. they got on it right away but they never bothered to check to see if the new wheels fit the car before swapping out all four tires then they find that the wheels wouldn't fit. the manager told me since they should've done that right off there was no charge and the swapped the tires back and balanced them free as well. he asked me why i was swapping the ragar wheels out as they looked spectacular on the car and i explained as they were unilug wheels and balanced off the lugs as opposed to the center i could not get them balanced because it required a special adapter on their balancing equipment and could find an installer with the correct equipment or knowledge he told me they had the right adapter and they rebalanced them again free of charge as i was a long time loyal cust. fast forward 2 yrs and we had moved to utah. i was in need of new tires for my 06 ram 3500 so i went into the store in layton to check prices and was completely ignored. i stood at the counter for about 15 mins and although more than one associate came and went nobody even acknowledged my presence. so while i waited i went to their website and to my surprise they had the second highest prices of the five shops i checked before and after (their prices were usually very competitive) not hear though. i ended up ordering tires through an online seller and saved $600 a after paying a local tire shop to mount and balance them. i prefer to give my business to local companies to support my community but when their prices are so much higher than the online stores, well, $600 is a huge amount. they also don't offer the same level of service to returning customers unless you buy from their store. didn't matter that i had purchased over $7,000 in tires and wheels from their sister stores. i had grown to hate california, that's why we moved but apparently they hate california too and california customers as well. i will no longer f deal with this company. it's a shame too. but that's how it goes i guess. it's hard to imagine that utah stores would charge more than high priced california store charge but it's true. would've been four stars if not for the lousy experience at that particular location.
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December 2023 by erik arroyo
They are under staffed I feel bad for them they can't even answer the phones. That or I just came at the wrong busiest time of the day. My appointment was at 12 I arrived 15 min early and they haven't started on it and it's 12:30
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November 2023 by Brayden MindHeart
Best customer service in the valley! Not only did they price match my tires but they also were very quick to get them changed out. Calley I think was his name is amazing! Highly recommend.