GameStop is a popular destination for gamers and collectors, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, as well as retro gaming items. The store also stocks trading cards, including sports and Pokémon cards, along with various gaming, anime, and pop culture merchandise such as collectibles and board games. Customers can trade in their old consoles and games for cash or store credit. The staff at GameStop, particularly in Layton, receive high praise for their kindness and patience, making customers feel welcome and supported. Many appreciate the helpfulness of employees during trade-ins and inquiries. However, some customers have expressed frustration with the grading process for cards, noting delays and communication issues when dealing with grading companies. Overall, GameStop provides a solid shopping experience, with quick service for online orders and a good selection of products. Despite some challenges with customer service availability at times, many customers are eager to return and enjoy the variety of items available.
Manic was exceptional. They were the only employee on shift when I stopped by and they were kept occupied by a seemingly endless stream of customers. They were kind, helpful, professional, and knowledgeable, even during what seemed to be a very stressful and understaffed shift.
August 2026
This store is pretty stocked with new, used etc. Didn't find what I was looking for this time.
July 2026
I would give it a higher score as the employees are helpful. However today I went in for a pre-order pickup that was paid in full and got charged a 10% pickup fee. So I had to pay $6.99 to pickup something that I ALREADY PAID FOR.