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December 2023 by Ryan Lavine
I hate this institution. For two years I have tried to work with them based on their reviews. I cannot stand it anymore. They participate in Debit Resequencing (shuffle the order of transactions to maximize overdraft fees), debit the account for pending debits but not credits (even though the impending credits are displayed), their online customer service is either 100% clueless or simply towing the company line. Errors are always the fault of anothe business or network issue - never, ever Goldenwest’s fault. We’re done. Changing financial institutions is a huge pain but will be worth it in the long run to get away from this idiocy.
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December 2023 by Theron and Fran Stoker
Employee seemed to be focused on finishing something else while trying to help me. Once done, good focus, but before that I felt I was disturbing his world.
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November 2023 by blaise herbert
Aaron D at the Layton branch was very helpful with my wife and I helping us get into a dream car that NO other major local credit unions could not do. Thank you Aaron for making this happen for us!
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November 2023 by Debra Maestas
I arrived to open a account. My experience was great. My Representative Thamara was very kind, professional, and attended to all my account needs. I look forward to converting to a credit union opposed to a bank.
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November 2023 by Camille Potokar
Aaron at the Layton branch was amazing to work with! He helped me get a difficult loan and made it such a seamless and easy process. I will be bringing my business here! Thanks again Aaron!
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September 2023 by Sarah Dodson
I just wanna give a shout of to miss Thamara Domínguez! She’s been so helpful to me at the bank and with my loan and it’s process. I’ve have experience with a couple loan officers in the Layton locations and they were okay but miss Dominguez just goes above and beyond she always so happy and kind and explains everything in wonderful detail so I don’t forget or misunderstand anything. I love that she can speak Spanish that helps things even more because she can also explain things to my husband that doesn’t speak much English so it really helps so we’re all on the same page!! 100% her for any of your loans ?
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September 2023 by Tanna Monson
I have always had the best service and accommodations with any of my banking or mortgage needs!!
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July 2023 by taygen bennett
It was so nice and so easy to get my account set up and the customer service was really good!!
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June 2023 by Kendra Hansen
Opening a new checking and savings account was quick and easy and my loan officer “Pavin” was VERY HELPFUL !!! Looking forward to banking with Goldenwest credit union.
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June 2023 by Kendra Davis
Opening a new checking and savings account was quick and easy and my loan officer “Pavin” was VERY HELPFUL !!! Looking forward to banking with Goldenwest credit union.
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May 2023 by Mattie.Eugenia Card
Aaron was awesome. He did what needed to be done. Fast and professional!
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May 2023 by Angela Marchant
I needed to open up an IRA for tax purposes. It was quick and the staff was very knowledgeable. Great experience! Highly recommend Goldenwest CU for all your financial needs.
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May 2023 by martin acosta
If i could give negative stars i would. Don't ever bank here they steal people's money, went to pull money out and was handed the wrong amount, when I advised the lady she gave me the wrong amount she fixed it and came back with the correct amount. Later that day find out missing an extra 900.00 from my account, when I talked to them about this missing money they claimed they gave that money to me, when I showed them what I was giving and my receipt they said no we gave you that extra 900.00. Never got my money back Bunch of theifs stealing people hard earned money, never backing with them again. AVOID IF YOU WANT TO NOT LOSE MONEY!!!!!!
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May 2023 by Steven Koehler
Simply the best Financial institution in Northern Utah. I recommend Aaron in the Layton Branch for assistance and suggestions of where to put your money. I am home with Goldenwest. Thank you
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April 2023 by Denise Nunes
I started my account in 2019. I have had nothing but great experiences with the friendly and knowledgeable staff. Pavin Steele has helped me on a number of occasions. I have been pleased with the customer services that I have received. Thank you!
