-
October 2023 by Ranse P
Questionable work. If you really care about your vehicle you should look elsewhere. A repair they did for me on a pricey 3-year-old vehicle literally took several months longer than it would have at a more professional shop, and all repair parts were even supplied with the vehicle. On the supposed finished repair there were missing body parts, misalignments and other issues that were unacceptable and required additional time to correct. Only part of the work appears professional. Some of the people working there seem to have no problem cutting corners or doing amateur work on customer vehicles. Plus they charged me around $1,500 more than the original estimate for work that wasn't even done correctly. Just a bad and highly-disappointing experience all around.
-
October 2023 by Jeff H.
Questionable work. If you really care about your vehicle you should look elsewhere. A repair they did for me on a pricey 3-year-old vehicle literally took several months longer than it would have at a more professional shop, and all repair parts were even supplied with the vehicle. On the supposed finished repair there were missing body parts, misalignments and other issues that were unacceptable and required additional time to correct. Only part of the work appears professional. Some of the people working there seem to have no problem cutting corners or doing amateur work on customer vehicles. Plus they charged me around $1,500 more than the original estimate for work that wasn't even done correctly. Just a bad and highly-disappointing experience all around.
-
April 2023 by Cal P.
These guys always do great work for fair prices. Because they are so busy I’ve had to call them to find out when my car was done.
-
February 2023 by Lu Top
They are sharp, hard working and respectful. An old fashioned recipe for success
-
November 2022 by Bryan Murphy
Caden was great to work with.They fixed my tailgate on my truck quickly and for a great price. Thanks so much!
-
October 2022 by Jessie Seager
THANK YOU for your wonderful service. I have been taking my car here for years and I will continue to do so. They are knowledgeable, trustworthy, honest, and their pricing is always fair. I NEVER feel like I'm getting scammed when I come here. Just today I brought my Hyundai in for a diagnostic, they said they drove it around and couldn't find anything and they didn't charge me. Although I would have been happy to pay for their time. Thanks again, you guys are amazing.
-
October 2022 by Melissa Clark
Amazing! I can't say enough good things about this place! Prices are great, they are quick, and exceptional customer service!
-
September 2022 by A monica
Hatch has consistently saved me money on auto repairs. They are honest and always tell me if it's a simple fix.
-
August 2022 by Cameron DeGraffenried
Hatch Auto is not the place to take your car in for mechanical work. I brought in my 2002 Acura RSX for a clutch replacement. They told me that it would be done by the next day, and then failed to communicate and I had to call them for information.They continued to find unrelated issues to my clutch replacement, such as engine sensors and timing. I told them that my engine had no issues prior to taking it to them, and they blew it off as low oil pressure. I had chaned my oil less than a thousand miles before bringing the car to them.I decided after a week of their shenanigans to remove the car from their custody. I had to tow it out of the lot and work painstakingly on it myself to get the engine running. Once I did, I drove the car for about 300 miles before the transmission failed, and I came to find out that Hatch Auto left the transmission dry. It had no fluid at all.Hatch Auto is not a competent or honest auto shop. They have cost me thousands of dollars, they didn't make it right, they took far too long, their customer service is the worst I've ever seen at an auto shop, they didn't even give me a list of work done when they charged me with a work order, I'm surprised that anyone has had a positive experience with this shop.Services: Transmission
-
February 2022 by Lugang B.
Super greedy! They ordered a brake pad, a brake rotor and a brake caliper for me and their price is $88, $137 and $126. However, the price in AutoZone store is only $32, $82 and $78! And the labor cost is more than $100 per hour.
-
November 2021 by John R.
Great staff, they buffed out what I thought would cost hundreds of dollars! No charge!
-
September 2021 by Jason Carrion
Hatch did excellent auto body work on my car and restored it into perfect factory condition after a serious accident damaged most of the front end.I would recommend Hatch Auto Body Repair to all of my friends and family, their technicians are highly skilled and they took really good care of me.
-
August 2021 by A. Walter “LaoShi” Johnson
I've been going to Hatch for many years for one simple reason: superb service. Mark Ogden has been especially helpful over the years, and I'd like to thank him for that. I also bought my vehicle from them through their auto sales. Glad you're here, Hatch Auto!Services: Auto engine diagnostic
-
June 2021 by Louise Escandon
Great customer service, excellent paint job, fair price.
-
May 2021 by Mike Roundy
Took truck into the shop it was there for months when we got it back it lasted a week before having more problems we paid 6k, took it to another mechanic and he gave us a list of things they screwed up on he told us many people have taken the vehicles to him after being at Hatch NEVER take a diesel truck to Hatch nor any other vehicle!(MIKE ROUNDY)
