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January 2024 by Robert Wallenmeyer
JCPenney is soo beyond awesome!! We recently saved a lot of money with our coupons and you can too by finding great deals and using coupons too!! Everyone is super nice and helpful!!
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January 2024 by Angie Hatch
Has always liked this store. Good sales. And the makeup section is real good.
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November 2023 by Heidi Morton
The salon is amazing. My stylist Rachael Bradshaw makes me feel like I am the only person in the world. She is worth her weight in gold.
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October 2023 by Lynn Olpin
Lots of clothing. Friendly and helpful staff. Unique gifts available.
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October 2023 by JulieAnn Kemp
Very helpful was able to order special sizes for mens suits.
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September 2023 by Doug McPhie
This was my first time in a JCPenney since recently reading how about the newest CEO and the changes he's making go to the stores convenient. I really like what I'm seeing. The selection is truly appealing and the prices are great. Staff is friendly and helpful
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September 2023 by John & Candy Parker
Ghost town. Juniors section is purely awful! Men's department geared toward teenage or young adults is awful too.
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August 2023 by Moni Ofa
I wanted to share a great review of a particular employee here. Her name is Anna, and she was a phenomenal employee. She made sure I had what I came for when I couldn't find it myself. She was also friendly and caring, did not make me feel overwhelmed when paying for my items. I love her style in customer service. I never had someone help me at Jc Penney's like her!
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July 2023 by Keisha Strecker
Grandmother used to work at this particular store. Staff is amazingly helpful. One clerk in particular personally took oma on the elevator to the departments we were going to herself and made sure that we were all well taken care of. Other employees that she worked with love seeing her and ones that she hadn't worked with recognize her and comment on how sweet she always is. So if recognizing your customers, and being happy to see them isn't good customer service then I guess not only are they not doing their job then neither am I. So 10/10 for the amazing staff at the JCPenney in the Layton Mall.
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July 2023 by davduke8
Good visit... would love more choices. Limited sizing on the popular items.
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June 2023 by Ashley Bloom
Great experience, I immediately appreciated the cleanliness and organization of the location. I found two pairs of shoes, a couple of shirts for my husband, socks, and mascara. No one hassled me, everyone was helpful, definitely a great representation for the company!
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May 2023 by Blair Butler
Came in with only 30 minutes til closing. Wife needed anew dress for a wedding. Friendly staff helped us find the dresses she liked in her size.Waited by a door that they were locking for us to make our way out.
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April 2023 by Vanessa Herrera
I've been going to Mariah for years, she is truly knowledgeable, skilled and up to date on techniques. I'm a brunette who tends to go lighter and have never left unhappy with my color or cut. My daughter absolutely loves getting her cut with Mariah and gets so many compliments. She truly is amazing and always reliable.
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February 2023 by Barbara Tracy
I'm really glad that this location is still open, even though it was slated to close previously. I love JCPenney products. They usually have a decent selection, in-store and online. They also have a petite section, that helps shorter people like me. I think my only complaint would be that they have more and more immodest items.
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December 2022 by Brenda Grossgebauer
I have never seen this store looking more clean and organized. Great job to those employees!
