Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help save money. It carries favorite brands in fashion and footwear for active and casual lifestyles, as well as beauty products by Sephora and items to decorate the home. Shopping is designed to be safe and easy with hassle-free returns and free store pickup, available in store, online, or on the Kohl's App. Customers find good prices and a great selection of good quality clothing and apparel, along with items like luggage, kitchen pots and pans, and jewelry. Many appreciate the polite, friendly, and kind employees who provide helpful service and can assist with discounts. However, the lines can sometimes be long, especially for Amazon returns, though employees work to move through the line consistently. Some customers express frustration with pricing, feeling that original prices are outrageous even with large discounts advertised. There is also feedback about the process for customer surveys. Despite this, many customers love the store for its styles, prices, and overall shopping experience.
Best place to shop for great deals. If you don't have a card, you need to get one. Best benefits for cars holders!
March 2026
My Retail associate Railina Provided me with great service. She was helpful with my return and my checkout and even took a personal interest in me.
December 2025
A huge Thank You to Savannah at the Amazon drop off, she’s a star. She had a line so long and I felt sorry for her bc she did it all by herself. thank you for working through the grumpy customers and keeping your personal cool.
