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November 2023 by Tina Hart
Just leased my third Audi from here and was helped by Joel! We did most of the legwork over phone/email so when I came to the dealership, it was a breeze. I’ve never been in a dealership for under 2 hours! Joel was a pleasure to deal with, I told him exactly what I wanted and he got it done. LOVE my new car!!
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November 2023 by Sam Uthaichai
My wife and I went in for a Q5 lease but ended up leaving with Q4 and we're pretty happy about the decision. It was relatively low pressure environment for what it is and Canyon and the team was able to get we what we needed. Would highly recommend them.
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November 2023 by Hunter C.
I had taken my A8 in because the hood latch had disconnected. This isn't far too uncommon based on research and talking to people and is actually something I could fix on my own fairly easily if I had tools and a lift/Jack and a bit of time but unfortunately I don't have any of those at the moment. Their staff was very nice and gave me a good bit of hope this would be taken care of smoothly, I can't even describe how deceptive that was. The technicians first and only solution was to have it sent to a body shop & have the hood cut open, which to me and everyone I've discussed this with is absolutely insane and one of the most unprofessional things I've ever heard a mechanic recommend. I tried discussing how to get it open and was told it would have to be sent out, I gladly picked my car up a bit ago and now another shop is happily fixing the issue, which they have done dozens of times before meanwhile Audi apparently was unable to. Very strange experience I definitely don't recommend them.
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November 2023 by Michael Mildenhall
Caden Jensen assisted my wife and I with the purchase of our new Audi in October 2023. He acted exactly how a car salesman should act--he was professional, knowledgeable, accommodating, and patient. He listened to our questions, took time to understand our desires and needs, and then explained our different options. He was never pushy. I would absolutely use him again and I would recommend him to family and friends. Great to work with.
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November 2023 by Colleen Busby
After the first technician did not look beyond a diagnostic code, the car was seen again 4 days later and the 2nd tech found the problem exactly as we described. Sydney, our service employee rep handled everything as quickly and courteously as possible. She made a frustrating situation pleasant. It was much appreciated!!!
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October 2023 by Rachelle Middleton
We had a great experience buying our car through Ken Garff Audi in Lehi. Joel was a fantastic salesman! He was not pushy, but very knowledgeable and took the time to answer questions and concerns. He helped us find the perfect car and made the whole process the best car buying experience we have ever had. Thanks Joel!
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September 2023 by Mishkad C.
My sales rep Cam made getting a 2019 Mercedes G63 AMG Gwagon a seamless process. I'm from from CO so it is little trickier but he walked me through the entire process start to finish. We started with an approval, signed the required paper work, shipped my C8 from Denver as a trade in and got the Mercedes shipped shortly after. Everyone at the dealership was very friendly, had clear communication, was efficient at their career, and helped me acquire my dream gwagon. Thank you to everyone at Audi Lehi for the assistance and helping me achieve such a huge milestone!
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September 2023 by Andrew L
Purchased a used car and had a great experience. I was pleasantly greeted when I arrived. John Nguyen was my salesman and he treated me great, doing everything to make sure I was happy and informed along the way. Easily the best experience I've had at a dealership.
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September 2023 by Caleb Christensen
I was told that the back glass on a convertible could not be repaired, the whole top must replaced. When I tried to ask what it would cost to get it replaced I was told I must pay for a diagnostic first. I finally got them to agree to a rough estimate which the service writer assured I would be getting by end of day. At the end of the next business day I tried to follow up on the estimate, I was directed to voicemail which no one returned. When I called back later, I was transferred from service, to the front desk, to parts then back to service where I was promptly hung up on. I called back and got a different service writer who told me she could get a quote without paying for diagnostic and that I would have that quote emailed by end of day. It is now end of day for the second time and I still have not received my quote. I cannot trade in the vehicle until I know what the repair cost is and it's being needlessly delayed.
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September 2023 by Jarom Auna
Audi Lehi is the place to go! Ask to work with John Nguyen. John took great care of our fam. He wasn’t pushy, he was super helpful, informative, and a pleasure to work with as we purchased our car. The managers also were willing to work with us as they helped us get the best deal. Definitely a different experience here. The whole team is stellar!
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August 2023 by Michael Lyons
The car buying experience is typically akin to a root canal without the benefit of anesthesia. A good time it is not. Audi Lehi, in particular John Nguyen, made it a breeze. I came into the dealership a week before buying to look at an A5. John was my sales consultant and he truly listened. Didn’t freak out when I said I wasn’t ready to buy. Didn’t hound me after the visit either. When I connected with him a week later, he was more than willing to listen. I wanted to be done in under two hours and John made that happen. They were easy to work with (shout out to Brittany in Finance) and John made it a pleasure. Would highly recommend Audi Lehi and John (the A5 is a joy too!)
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August 2023 by Michael Anzola
I've been purchasing cars at dealerships for over 20 years, and this is the first truly fantastic experience I've had. John at Lehi Audi was amazing - honest, friendly, and worked hard to make it a quick and pleasant process (zero gimmicks, zero pressure). John, the dealer, and their management deserve credit for their commitment to doing the right thing when my newly acquired truck developed a few issues. They went above and beyond to make it right, which surprised me given how uncommon it is in the industry. No matter which car I decide to acquire next, it'll be from Audi Lehi.
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August 2023 by Mckilee Roberts
I recently purchased a new Q7 here and received amazing service. Cam was extremely helpful and made it easy for me to get things wrapped up quickly even though I had my 2 little kids with me. I HIGHLY recommend Audi Lehi for buying and servicing your car.
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July 2023 by Marci Jackson
I recently purchased a new A5 from Audi Lehi. John Nguyen was amazing through the entire process. His responses to my questions were prompt and thorough. He was professional, respectful and patient. I live a distance from the dealership and John willingly delivered my new car right to me when it was ready. He took time helping me become familiar with the car and followed up later to make sure I didn’t have additional questions. This experience was definitely miles ahead the typical sales person interactions and car buying process. Thank you, John, for a truly exceptional experience!
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July 2023 by tami heileson
I was traveling from Iowa to Utah then to Washington and needed a quick oil change. Audi Lehi was able to get me in last minute, and serviced my car in record time so I could get on the road as soon as possible. Very friendly and even washed my car. Thank you so very much!
