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April 2024 by Robert
Service was okay, food was not good, not hot, not well put together,
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April 2024 by Tom Tekulve
Showed up and ordered around 6:25 inside - was told 10 to 15 minute wait for chicken, got the chicken at 7:05 - and it was UNDERCOOKED !!! Drive-thru was the priority - so seemed like forever - but then to finally get it undercooked was VERY disappointing. From now on, will go to the Orem Utah location - Never the American Fork one.
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April 2024 by Joe Luz
Loved it. You got a new customer.
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April 2024 by Brit Langton
Extremely disappointed. The burritos are insultingly small. They look like what dollar menu burritos used to look like. Also, my “avocado” burrito didn’t have any avocados or guacamole at all! I asked for multiple salsas and they gave me one which is only enough salsa for a single bite!My burrito looked like it was put together by a toddler. I opened the wrapper and it completely fell apart. The tortilla was in pieces and had no form or way to eat it other than with a fork.I will NOT be returning. Save your money and frustration.
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April 2024 by Esmeralda
I placed an order through their website and it was supposed to be delivered by doordash. When my order was "delivered" it was nowhere to be found and I was never contacted. I called door dash and they stated they couldn't help me because I ordered through the PL website so they had to refund me, it made no sense because it was their driver that messed up. Anyways the nice lady I spoke to from the PL restaurant offered to remake the food and deliver it herself and SHE DID! I am super grateful for all the extra effort they put in to help me even though it wasn't their fault. THANK YOU!
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April 2024 by maggie sepulveda
Excellent service, Alejandro, the girl who served us was very kind, answering all our questions and offering us excellent service, as well as the food being delicious, highly recommended.
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March 2024 by John Uibel
I like El Pollo loco. They have good chicken and I especially like there Chipotle chicken burrito.
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March 2024 by Lorenzo Mendoza
best chicken and amazing
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March 2024 by lionel games
Best chicken and it was nice and calm the employees were really
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March 2024 by Gabael Ramirez
Very good food, the chicken has a good flavor and the service is very friendly
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March 2024 by Kristina Robertson
First time ever going the food and staff were amazing! Will definitely be a family dinner night go to!
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March 2024 by Thomas Boerr
Everything excellent!!! They speak Spanish. The attention is incredible.
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March 2024 by franck joel peña vergara
Very friendly, good
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March 2024 by Trista Bunker
So friendly good customer services snd good foodDietary restrictions: Good for low carb
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March 2024 by Cesar Valadez
This Lady named Maria Spinks was so rude, she acts like she owns the restaurant and throws a fit just because I ONLY ordered a burrito. She put chips in my bag and all of a sudden realized then YANKED the bag from my hand instead of ASKING for it back. Have a little more respect Maria, I’m sure you are rude to most people and no one speaks up. Very disrespectful and will not go to this pollo loco again.
