-
August 2025 by Adam Casper
I had them top off my transmission fluid and they charge me $44 in my opinion that is way too much
-
August 2025 by Holly Farnsworth
Great experience! I keep coming back because the team here is on-point and they speak plainly about automotive maintenance. I understand what's going on with my car and I understand the pricing.
-
August 2025 by Rick Allen
Sunday crew is killing it!
-
August 2025 by Dena Dastrup
They were great. Worked me in on a dime. Super friendly and did extra
-
August 2025 by Tad Thueson
I sent my son in today to get an oil change in with my truck. He said the rep came to him and said it would be a few more min and they were going to do a few more things. He was then charged $726. Seems predatory to not discuss with a minor's parents before charging him a crazy amount!!!
Grease Monkey responded to my 1 star review, as you can see below, asking me to contact them through email about my review. It has been over 2 weeks and they failed to return an email or care to get in contact with me about the previous experience. FAILURE on all fronts!!
-
August 2025 by Dexter Bellingham
My wife went in for a routine oil change. The girl who was changed her oil kept insisting to my wife that she get additional things for the car. My wife was dealing with a fussy baby and a toddler at the same time. After telling the girl no multiple times l, she finally said yes to one of the items just to get the girl to stop.
She got everything done and paid the bill quickly because the baby was crying and she was ready to leave.
What she didn’t realize is that she was charged for multiple things that she did not consent to.
What should have been a routine oil change for less than $100 turned into an over $250 bill.
Terrible and insistent service that preyed on a young mother to overcharge her for service.
Update: nothing has been done to fix the situation or even an attempt to reconcile. I sent an email to customer service as instructed and my email didn't even get a response.
-
August 2025 by Isaiah Pettingill
They check engine lights. All good
-
August 2025 by Patricia Marichal
Thank you for being courteous, efficient, and professional. I appreciate the feedback on my vehicles‘a needs and your respectfulness regarding my budget for today’s service.
-
August 2025 by Trina Carranza
Service was wonderful. They got us in at a moments notice and worked hard to not have to charge us too much. Very grateful.
-
August 2025 by Will Plowman
Great customer service
-
August 2025 by A Davis
Prompt service
-
August 2025 by Gary Harker
Oil change and interactions were good. However I think corporate might be pushing too hard on a few things.
I changed both car filters the day before going in for an oil change. I explicitly ask not to check filters. 15 minutes later I’m being shown my brand new filters with greasy all over them. Why? Technician said it was company policy.
I gave them a 2nd chance today. Already skeptical… service was great. At the time of check out they asked for my email to send a receipt and promotional stuff. I opted out.
Then the guy starts typing an email address in anyway.
“What email did you just type in there?”
“Mine. We’re trying to get 100% of our customers to have their email in the system.”
“Could you please delete that? I don’t need my receipts or anything with my name on it going to your email.”
Guy looked confused. I waited until it was removed. Chances are he went back and did it anyway.
I’ll be driving 5 minutes further next time and give someone else a shot.
-
August 2024 by Mark Castillo
Got my oil changed in about 10 minutes. In and out. They even adjusted my windshield wiper which was flopping around. Highly recommend if you want your oil changed quickly.
-
August 2024 by Jessica Densley
I was in and out so quick. I talked with 2 diff gentlemen and they both were so kind and listened to me ramble, and both replied with, "we'll take care of it."
And I have never felt so comfortable letting someone take my car before.
My husband swears by these guys. And this was my first time going.
I would travel to come to this location.
Thank you Grease Monkey!
You'll he seeing Me again!
J.Densley
-
August 2024 by Robert Sheen
Not a good experience. We've been coming to Grease Monkey for about 5 years and usually have a good experience, but this time the service was horrible! First I was told that my car would be next, then I saw them move it out of line and pull another car into the bay, then move my car behind it. Basically it added at least another 1/2 hour to the oil change. Then when they finally did get it done, I had to wait for another 10 minutes, at least, to pay while the attendant searched the internet for a muffler for another customer. While I would normally applaud this person for going above and beyond to help the customer, he could have politely taken time to allow me to complete my transaction and then returned to helping the other customer. Bottom line, there was horrible communication and very poor customer service this time. I'll be thinking twice before returning.
