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April 2024 by Derrick Luera
Usually have some good selection but some of staff have terrible customer service. Girls with black rimmed glasses and blonde hair as well as the guy with beard long hair and beanie were terrible. It was close to closing, and I understand but us and another family were the only ones left. Both went to ask a simple question and they rolled their eyes and gave pretty much zero response. They told one family to look for themselves, and told us what they have out, is what they have. We know this isn’t true because we come here often and they are almost always willing to go to back and check or bring a similar shoe out. If they aren’t willing to stay open till 8 and perform half-decent customer service than perhaps they should change their hours.
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March 2024 by Daniel Surtees
Nice and I love fans for skating. Great welcoming place with amazing employees
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February 2024 by K W
Nice variety of shoes for adults, not many options for kids though. Employees were very friendly. Store is a little claustrophobic.
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February 2024 by Rose Mariles
Super good sales going on! I wasn’t finding my size and just asked and Caden brought me 5 boxes from the back of what I was looking for. Super nice and great service. Walked out very happy with my purchase. Thank you for being so helpful Caden.
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January 2024 by K H
While everyone is raising prices during inflation, Vans cut prices.Huge fan of that.
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January 2024 by Jill Beyler
I was just in your store and left within 5 min of being there. Store employees treated us with so much rudeness for folding incorrectly. Employee was male and had a beard. Wish I had said something to someone in person
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December 2023 by Giane Castro
I love this store the manager is great and all the employees are always so nice and helpful, I love keep coming back to this place!! Every day they have great deals <3
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October 2023 by Alisha Herrin
Awesome inventory! Kaden was super helpful and willing to answer all my questions.
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October 2023 by Jason Gubler
Great selection of shoes
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August 2023 by Heather Tucker
Caden was an absolute dream! He helped me exchange my son’s shoes. He was quick, kind, and very helpful. I only buy my vans at the Traverse store! I’m a customer for life! I wish everyone could be this wonderful!!!!
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August 2023 by Josiah Dahlstrom
Amazing selection and deals! Great stop!
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August 2023 by Mj j
Got me a sick pair of VANS at 50% off, my place to go when I need a new pair of shoes.
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June 2023 by Travis P
The customer service was through the roof.They got my daughter five different sets of shoes that were not on display and laced them and even taught her all the tips and tricks. Super happy with my visit.
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June 2023 by James Delli Gatti
This is a great little shop with a large variety of different types of shoes for kids, men and women. The sales staff we're extremely professional and very helpful; and they have a giant shoe horn that I think everyone should try. I will definitely be coming back here to try out their shoe horn again and some new shoes. This place is great!
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June 2023 by Nil Nosretta
I absolutely love this Vans store in specific. Not only do they have a great selection of shoes, but their customer service is OUTSTANDING! 10/10 recommend this vans store to just about anyone I talk to. I have had a great experience each time I have been here & I appreciate all the people who work here making sure each and every person is happy with their purchases!
