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November 2023 by A DB
Why is your propane truck SPEEDING through a residential neighborhood with children in it? NOT HAPPY!
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March 2023 by Ashley Longmore
We ran out of propane and called the company because we are suppose to be on a regular schedule, company says “we tried to deliver yesterday but couldn’t get over the hump (whatever that means) so call someone else”. What in the actual!?!?! Why wouldn’t you call us YESTERDAY while you were at our house!??
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March 2023 by Lisa W.
The snow and ice falling off our roof onto the deck made it collapse today, breaking the propane pipe into our house. They came out after their day was over and got us temporarily fixed so we could have heat, hot water and use our stove. They went above and beyond to make sure we were ok tonight and I cannot thank them enough! Every time we have needed them they have shown up when they said they would and done a great job
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January 2023 by Kimberly Winward
Great service! Fair pricing. Called and had a filled tank later that same day. Definitely recommend.
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January 2023 by RealEstatebyCait Schmidt
Alan is very responsive and quick to reply. Great service and communication! We are very happy with our choice in propane company!
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January 2023 by scott bostwick
Alan and his crew were very knowledgeable and helpful.
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January 2023 by the Godzilla gamer
Very reliable very friendly good services picture propane is definitely the best around
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January 2023 by Forrest Berry
Very friendly recommend to anyone
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January 2022 by Mark Ricks
Pitcher propane is the best. Great people to work with.
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January 2021 by Anita Wand
Very nice to work with. Great service
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January 2021 by Tim Neilsen
Great, friendly, prompt service.
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January 2021 by Jon Bartholomew
Have worked with these guys for years. No problems!
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January 2020 by Adrian V
I have been a long term customer of theirs for several years. I unintentionally let my tanks to get to 0% during February. I called on a Monday night around 8:30 pm and did get an answer. Told them that I needed some propane in the morning. When I got home Tuesday night at 6:30 and checked my tanks and they didn't show up. I called to see if they was still coming. Who ever I talked to have some excuse about "a truck being broke down and being fixed today" and "they was behind doing their Monday runs today (Tuesday)" and then preceded to tell me they will get me filled tomorrow. Well I wasn't about go another night on 0% another local company came out after 7pm for a very reasonable service fee and got me filled. the thing that bothers me the most about pitcher propane is about I only live four miles away from them. If they really was serious about their customer service, they would have got me taken care of. during both of my phone calls with whoever I talked to not once did I get an apology or any effort to rectify the situation. That speaks volumes on the type of business it is. When you treat your customers like that in a small town that is not going to end well for them. The old owners were great people but the new owners have no concept of customer service. I will not be purchasing any more propane from them. Based on my experience my father as well is now not going to buy propane from them either. I would also recommend anybody considering them for their propane should look elsewhere.
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January 2019 by supersimaron
Awesome service and so easy to work with.
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January 2019 by Travis Green
Great pricing, great service
