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March 2024 by Mitzi Tukuafu
I loved working with Galaxy Lightning! We just expanded our house and changed the style of the whole house in the process, so we had soooo many lights to buy. Heidi sat down with us and gave us all the time in the world, showing us how to use their site, giving options and suggestions, looking up stuff that we already had in mind, entertaining our baby, she was extremely helpful. Then some of our lights were damaged in the shipping process and she and AnJanae went so out of their way to advocate for us with the company. They called them and called us, again and again, until the company took care of our needs. They were absolutely amazing to work with. It would have been impossible for us to do such a good job with our choices without their help. They are absolutely amazing, and I would recommend them to everyone that finds themselves with lighting needs.
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January 2024 by Carrie Bourne
Ann Janae was always helpful with helping get my lighting and finding lots of different options. When the lights came in she helped deliver them to our home.
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November 2023 by Rich Smart
Great lighting company
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August 2023 by Jaymi Unruh
They were so nice and helpful! They also had a great selection and a cute shop!
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March 2023 by Jennifer Laurens
Went looking for a hard to find light bulb and they had it in stock also enjoyed the beautiful Store with lots of options.
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December 2022 by Amanda Ravsten
Working with the team at Galaxie Lighting was a no brainer. When we were building our home we didn’t know where to start with light fixtures. We went into Galaxie Lighting and they sat down pwith us in a conference room to help us make selections on lighting fixtures. They were patient, knowledgeable and helpful. They went above and beyond from what we would have received just ordering light fixtures online. I will definitely use them again in the future.
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December 2022 by Michelle Fuller
We used Galaxie lighting when we finished our basement! It was an amazing experience. Not only did we get quality products but we got a FREE design consultation. During the consult, she helped me pair lights for different rooms that were interesting and not matchy matchy to each other but complimented each other well. She guided me on finding timeless designs and she stayed within our budget! We felt like we got great service, great product at a great price. I felt like a priority to them and they called multiple times to follow up on my installation. The products were so much better quality than I could have found on Amazon or wayfair- most of them had different metal trim pieces so I can switch from chrome to gold or black as my taste and styles change! Lastly we measured a room wrong and choose a wrong type of bedroom fan. I called, they switched my product out overnight and free of charge. Their priority was my satisfaction!
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October 2021 by j m
DO NOT PURCHASE ANYTHING FROM THIS COMPANY! "STAY AWAY"!Read all the reviews of this company and Lights and Home. There is a reason for the low ratings. No discount they offer you will be worth what you will go through.
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August 2021 by Torrey Belzberg
note that this company goes by “lightsandhome.com” online:got a light delivered broken, so i contacted customer service. they notified them that it arrived broken and they promptly responded saying they’d send a replacement right away. the manager emailed me saying the order would be pushed and shipped 2 days later. 2 weeks later, nothing. i told them that it was for a flip property and needed it asap. emailed them again asking where it was. no response. told them i’d reverse the charges if i didn’t get a response. well, i didn’t.didn’t get the light, either.
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June 2021 by Jessica Thatcher
Popped in on a whim today and left pleasantly surprised! We found several pieces that tie together our small home perfectly. Prices were excellent, we particularly enjoyed the 50% off section in the back!
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February 2021 by Melissa Klingler
I placed an order through Lights & Home in September which was billed to my credit card as Galaxie. My credit card was charged that day but it didn’t ship. When I inquired they said the fixture was backordered. Now several months later I’ve been told many times that it’s backordered again but now no one will return my calls or emails. I still don’t have the fixture that I already paid for and can’t get in touch with a single person to answer what is going on.
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February 2021 by Kathryn Schneider
Would not recommend. I ordered a light fixture in October - it was back ordered - and then never arrived. My credit card was still charged and when I requested to cancel the order they said my refund was pending, but that was months ago and no one will call me back.
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January 2021 by Anita Gupta
Bought an expensive Kitchler fan.It did not work .I called atleast 4-5 times left the message for a lady by name Christina. She will not pick up the phone and call back. Kichler company customer service lady says deal with them. We have these company to do their job. Wow.I will never buy this product. And I have fan on my ceiling which does not work.
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November 2020 by Mary D
I ordered two light fixtures from this company in October. I was subsequently told at the end of the month that, unfortunately, the fixtures had been discontinued and a refund was processed. It is now a month later, and numerous calls to the company, and still no refund. They have provided me with internal refund paperwork that is useless as the actual credit to me never posted. This company has terrible customer service and they have basically ROBBED me! DO NOT purchase from this SHAM of a company and please warn others. I will be pursuing other avenues to get my money back.
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November 2020 by Mary D.
Ordered two light fixtures on line. When I inquired about delivery, they advised me that the items had been discontinued and they had processed a refund. Almost a month later and almost 5 calls into the company, they simply state that the refund was processed... it has not. They canceled the items and then robbed me!! I suggest you look into this company before ordering anything from them. I should have done more homework into the company before I ordered from them. A search of the BBB (Better Business Bureau) shows their rating as "F". Buyer Beware!!
