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November 2023 by Noah Weber
Great customer service!! We had Kurt helping us out and was very friendly!! He made sure to keep us informed every step of the way so if he found out something new then we knew it immediately. Great service!!
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November 2023 by Nick Andrews
The two stars is because the sales people were nice other wise it would be a one but nothing got done like they had said it would be they gave me a big list of things that they supposedly check and make sure the truck all looks good but when I came to pick up the truck and drove back the tire pressure light came on not that big of deal I filled it up but seems like something they should have checked right? Then I looked in the hood and the battery was just loose had no support bracket like it’s supposed to again how could they have missed this when they had a big old list of everything they check so thoroughly and not to mention the finance guy I was gonna get the extended warranty package they sell and I changed my mind so I called back to cancel the extended warranty and he changed a lot and said well it’s not my fault if the engine blows up on you so just super unprofessional and made me wonder what I did wrong or why and how I was getting such bad service so I feel a little wronged because they don’t check anything like they say they do and the detailer left it all greasy and oily he must have just dumped a bunch of armor all all over my seats and dash board and called it good so not to come off as angry or mean but I’m just leaving an honest review of my experience.
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October 2023 by otis jackson
I had a good experience. My sales person did a great job of selling me my new vehicle. There was no pressure put on me to buy. The transition was smooth and fairly quick. Great team.
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October 2023 by Andrew Rice
Wanted to get my Wife a truck for the winter and for camping. Spent weeks looking at all of the offerings in the Northern Utah area and finally decided to give Low Book a try. The folks who helped us - Scott & Dillon - were very helpful and more importantly there was no pressure. They just want to sell trucks at a reasonable price and don't try to arm-twist you and back you into corners. It was a great experience including with Brody the finance guy. Just all around the best car buying experience I've had. Additionally after getting the truck evaluated by an independent mechanic they were more than willing to address some issues with the truck.I would highly recommend Low Book. They're a class act and know their business.
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October 2023 by melinda chamberlain
David and Taylor were both very helpful from the time of our selection to developing a payment plan and completing the process. Everyone was knowledgeable and kind. The experience was friendly supportive and relaxed. No stress. My daughters who came to help select the vehicle remarked how friendly and easily they were able to relate to us and share fun family stories. A good place to car shop. And very affordable.
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September 2023 by josh armatage
My experience at Low Book Sales was incredible! The employee who assisted me was very kind and knowledgeable about every question I had. He had my best interest in mind, and put what was best for me above what would make the company the most money. I will definitely be returning!
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September 2023 by Jake Barker
The service department is incredible. I've also had several interactions with sales and the front desk and they're always professional and helpful.I was shopping around for a while looking for a truck and these guys are hands down the best dealership I've been to.
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August 2023 by Jon Cantrell
I can't say enough good about this place.I'm from out of state and saw a bmw online that I liked. I called and got Scott Slaymaker (I know, cool name, right?) Well he's just as cool as his name. Scott took all my info over the phone, got me approved for financing, and said he'd hold it for me until I could get to the lot (for a small, refundable fee). 4 hrs later I was test driving it.I loved it, decided to buy it, and an hour or so later, I drove home with it.These guys are super professional, courteous, and efficient. I couldn't ask for a better car buying experience. I, 100%, would, and will, recommend!Thanks Low Book Sales and especially, thank you Scott! I'm loving my X5!
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August 2023 by Thevlogs
Dillon was amazing! I live a little over an hour and a half away, I did not want to drive all over looking at dealerships. I called them got approved, knew what my down payment was, gave them my trade information all over the phone so all I had to do was drive down there sign the papers give them all the appropriate documents and drive away amazing experience! I highly recommend them!!!
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August 2023 by Justin Chipman
Scott was amazing. He asked me what I was trying to spend, what I was looking for, and matched me perfectly. He and the team were open to challenges with credit and down payments and made it happen for me. Brody in finance is awesome too. Thank you again LB. I don't write reviews. These guys are seriously impressive
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August 2023 by Brandon Smith
Staff was super friendly, and most importantly not pushy. I had unique circumstances and they not only took it in stride, but seemed to specialize in this area. I highly recommend these guys. I never give 5 star reviews because who doesn't have room for improvement lol.
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August 2023 by Brandon Bench
Great experience our new car was inspected meticulously and they fixed or replaced even the smallest things our new expedition is perfect and our salesman Christian was outstanding helpful and kind every step of the way! Thank you low book team we will definitely be back for our next vehicle.
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August 2023 by Clay Aucoin
Amazing customer service and follow-through. Low Book backs up their sale. Their service, care, and concern makes it all the more important you check them out!I’ve had my truck for 1 year today (8-24-23), and my 1-year maintenance service agreement expires. The main reason to have it was for peace of mind in the first year of ownership, with oil changes every 5k, battery and windshield replacement, flat repair, and roadside coverage, all for about $30/month.
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August 2023 by Donavon Aller (Just D)
I have worked with Low Book Sales over the past 6 years for many reasons, purchasing Auto’s, inspections, Emissions testing, as well questions that have come up……my experience has been more than I could have ever expected and that goes a long way. I appreciate their genuine help and hope to continue doing briskness with the group. I have recommended them to many people as well friends. Keep up the good work.Sincerely ,Donavon
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July 2023 by Cameron Hansen
Apparently Low Book sales does not actually finance just anyone. I have good credit, a decent income, and a trade in and they wouldn’t approve me without a co-signer. And they didn’t tell me they were sending credit checks out to all of the banks before they did it. And when I called and talked to the sales manager he did not take any responsibility then he hung up on me. They are obviously not interested in customer service.
