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December 2023 by D Alonso
I bought a fridge with them in April 2 days after I had issues with the water and ice they came to my home and fixed it that day ! This week are fridge needed a new compressor they were so kind and allowed me to come and grab a fridge right before thanksgiving! They are truly amazing!
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November 2023 by Christie Rogers
They were very helpful and friendly. They were responding to my text messages to inquire of the freezer I was looking at. They loaded it into my truck for me. It was clean and worked great! Glad to support local and save money!
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November 2023 by Martha Ibarra
I bought a refrigerator used it for three months as they had a warranty I went and tried to exchange it which I did they gave me another one where the price was higher. I pay the difference of 540. They deliver and it didn’t fit on my front door. I sent it back and bought another one which at this time was cheaper and I asked for the difference I paid for the all the refrigerator the $540. And was denied several times they excuses excuses that they’re venmo didn’t work.And some other ones at this point, I will bring this situation to court or Irs or the legal authority that can help me with my refund these people just don’t care about customer service. Very bad service.
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October 2023 by Cameron Jensen
Refrigerate is a great company and their customer service is top notch. They are quick to respond and are always willing to send a tech and help out when needed!
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October 2023 by Heidi Buck
Friendly staff, good quality at good prices. They offer free and easy delivery for a small fee. They also offer a warranty. Really good inventory from which to choose. I had a very good experience.
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September 2023 by Brittney Murdock
Save your time and money and buy somewhere else. Our fridge won’t stop giving an error code that makes the ice maker and water dispenser stop working. They’ve already come out once to “fix” it and made it seem like they were doing us some favor by coming out to fix it.
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September 2023 by Sarah Nelson
We bought this beautiful fridge from Refrigerate and absolutely love it. They guarantee everything works including the water and ice dispenser. When we went to go look the place was clean and the staff was so friendly and did everything to answer questions and ensure our satisfaction. They weren’t pushy or sales pitchy at all. Even though their 3 year warranty doesn’t cover the ice and water dispenser they sent someone to come fix the issues we started having with the ice maker/dispenser after we put the fridge in our house. Free of charge might I add. Their customer service is quick and very accessible! If you are looking for a nice fridge without paying high price, come here!!!
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September 2023 by Devon Ellis
I've bought 2 or 3 fridges from here and will continue to do so. It's a great family run business and they back up their promises, guarantees, and quality. We had an issue with one of the fridges we bought and they made sure everything was working properly before getting it back to us. We love these guys.
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September 2023 by Doug Berrett
I have always been treated great here. They have a great variety of refurbished and used refrigerators. Great deals. Priced from around $400 to $2000. Great way to save money. Refrigerators come with a warranty.
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September 2023 by hannah winn
Absolutely the worst company I have ever dealt with in my life. I never give reviews so this says a lot. They gave us a fridge and it leaked liquid, COMPLETELY ruined our baseboards and flooring of a brand new house. They have a separate company come and install so that they can put blame on them and not be held reliable. They said it had to do with the installation even though it’s clearly the fridge that’s having issues. THEN, they said under their warranty agreement that they aren’t held responsible for damages. They said I SIGNED it, however, we NEVER EVER received any warranty information, no pdf, no paper, nothing which they claim they gave me. Nobody showed me any papers during installation. They showed me a screenshot of the document, it wasn’t my handwriting it was completely forged and when I called them out they said “you were there when we signed it for you” excuse me what??? It’s literally illegal what they are claiming. I never saw a single document or paper. This was a COMPLETE waste of money, and now we’re spending hundreds to fix the damages that THEY caused. Go spend your money elsewhere, trust me this company is a complete joke.
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September 2023 by Bojan Jurosevic
Wow! What a prompt and fast service! Chuy over the phone helped me diagnose the problem and for a very reasonable price fixed it the next morning despite my fridge breaking down the evening prior. He had an option of selling me one too but helped me save money by fixing the one I had.I will highly recommend Chuy to all people that need appliances and their services.Very few people do you have a good feeling about over the phone. Went beyond to fix the issue especially knowing my food was gonna go bad.Thanks a million!
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August 2023 by Sarah S.
We bought this beautiful fridge from Refrigerate and absolutely love it. They guarantee everything works including the water and ice dispenser. When we went to go look the place was clean and the staff was so friendly and did everything to answer questions and ensure our satisfaction. They weren't pushy or sales pitchy at all. Even though their 3 year warranty doesn't cover the ice and water dispenser they sent someone to come fix the issues we started having with the ice maker/dispenser after we put the fridge in our house. Free of charge might I add. Their customer service is quick and very accessible! If you are looking for a nice fridge without paying high price, come here!!!
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August 2023 by Drew Hunt
We’ve bought two fridges from there now and neither cooled beyond 67 degrees. If you sell fridges they should already be checked that they work. They have really friendly customer service and warranties but all in all it’s not a reliable service. They told us they’d send a tech yesterday or today and haven’t and our remnants have had to throw away their fridge food. It’s been a very frustrating experience.
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August 2023 by Necia Torres
This store has a very nice and wide variety of refrigerators! Staff was very nice and very helpful! We are so happy with our purchase of our new fridge!!
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August 2023 by Shelly Dunn
Very happy with my purchase. The fridge works great and is exactly what we needed for a very reasonable price. I was going to give 5 stars but I saw in other reviews that, if something goes wrong during the warranty period, we would have to take the fridge to them for the repair. That will be impossible because it took over 1/2 a day for us to take all the doors off, etc, to get this huge fridge to fit through the tiny doors of our home. That's not their problem but it is disheartening to see a tech wouldn't be sent out to review/repair. I would be willing to pay a service fee to have that option available. Other than that, I'm very happy!
