-
January 2024 by Blake Barkell
I own a small construction company, we’ve been going to Tams for 8+/- years for all of our computer needs. For all 8 years they’ve been great to work with until the last time I came in. I went to Tams wanting to get my PC upgraded so it could better handle video editing. The gentleman that helped me indicated that I’d be better off buying a unit he had in stock for $1000.00 vs trying to upgrade my existing computer.I took his advice, bought the unit and paid to have Tams clone my old PC to the new PC I just bought. I had to leave my PC at Tams overnight to be cloned… I got a call from a Tams tech the following day. The tech explained to me that I didn’t buy a new PC, the unit I was sold was a server, not a PC (something that powers multiple computers) and it would be expensive and difficult to maintain longterm. He went on to explain that he had a Thinkstation PC that would be a great fit for my needs.(and I should return the server) He also said it would cost less than half of what the server cost. That sounded good to me so I agreed. At this point I’ve paid Tams roughly $1200.00 and driven to their location 5 times. A few days later I got a call from the tech stating that my PC was ready to go. I was excited but this is where things got really obnoxious. When I went in to pickup the new Thinkstation, the gal at the front desk explained to me that the Thinkstation cost $1000.00 and I wouldn’t be getting a credit back for returning the server (despite the tech saying the Thinkstation would cost less than half of what the server cost). She was nice but basically told me there was nothing she could do.I went home that night and did my own research on the Thinkstation I just paid $1000.00 for. The Thinkstation that I bought was listed for sale on their website for $325.00. I was really frustrated and drove back to Tams the following morning. When I arrived, I asked to talk to a manager so I could hopefully get this resolved. Guess who the manager is…. The manager of Tams is the gal who helped me the night before… I explained to her that the computer I paid $1000.00 for is still listed on their website for $325.00. Once she heard that, she refunded me $500.00. I have no idea how she came up with the amount of $500.00. All-in-all, it was pretty frustrating and a huge waste of my time.
-
October 2023 by scott christensen
Great store. Have bout several computers from them and have never had a problem with them.
-
September 2023 by Manny Garcia
Always friendly staff, and items are very well priced.Happy to see Tams growing.
-
August 2023 by Elias Rhett
Seini was absolutely amazing! She was so knowledgeable and helpful. I could not imagine getting my office electronics from anywhere else. They literally have it all. And the products work amazing! When you go in, make sure you ask for Seini!
-
October 2022 by Yvonne Tavares
I came in with a laptop that had a battery that was really swollen, I couldn't get it out. Tanner was super nice and helped me out. Had zero wait time. Definitely went the extra mile. Thank you!
-
September 2022 by Alison T
A business I know bought a desktop from this place 10 years ago, and it's still running well. I bought a laptop from them and it worked well. The only reason I returned it is because it couldn't update to Windows 11. And they patiently waited while I double checked that I wiped data from it for like 40 minutes at least.Super legit. When the other laptop I own dies, I want to buy from them again.
-
July 2022 by Sean McHugh
Lovely atmosphere. The workers are nice something that you should know if you plan or recycling your pc parts here it costs.
-
June 2022 by Patrick Smalley
Nice place to get decent used electronics for pretty reasonable prices. Staff is nice and helpful, no complaints with the equipment I have purchased. The e-waste pickup process is also very easy to accommodate and deal with.
-
June 2022 by James Brown
The TAMS folks are the best. If you need a new (used) machine, I'd definitely check here first. Great prices and excellent service.
-
June 2022 by Dustin Jenkins
Bought a MacBook from their EBay store. They canceled the order and lied about it being out of stock. They didn’t want to sell a 15in MacBook for the price I won the bidding at. eBay is investigating this business. Very unhappy with my experience
-
April 2022 by Robin Devey
I cannot recommend Tams enough! We have purchased devices for our family here through the years. They are knowledge, professional, and are there to serve. Their customer service is great, the techs are awesome, and the prices cannot be beat. If you're looking for a top notch refurbished computer, and don't want to pay premium come to Tams!!! We have never been disappointed. We have always been very pleased.Great job team at Tams!!
-
April 2022 by Stephen Snyder
Not the greatest experience I've ever had. I bought a laptop but they did not send me the charger even though the listing specifically said the charger was included. I emailed them but got no response. I'd say don't go with them unless the deal is worth you having to potentially add $20-40. I was also slightly annoyed that they installed their logo on my laptop as a wallpaper. It took a while to override the permissions on the logos and get them off my machine.
-
April 2022 by McKay Christensen
I have used different recycling services before. I wish I had known about Tams before now. Best option by far for recycling in my experience.
-
March 2022 by Brandon Garner
Very kind staff with a fairly good selection. Ask a question and they have a good answer. Need adapters? They pull them out. They do a great job to make sure you're taken care of and their pricing is very reasonable.
-
February 2022 by P r o x
Been in the IT industry for about 3 years now and have always chosen to do my businesses with these guys. Y'all are great ♥️
