-
January 2024 by Divya R.
To Chris who responded to my earlier comment: Please check your facts. I can show you proof over proof as to how your team has handled the communication. You submitted my taxes and when I asked how they were calculated I got no response. Do you realize how much stress that caused me? Dont you dare blame your teams incompetency on me. I have proof for all the claims I have made. Your team did not bother spending time after finalizing my taxes. They filed my taxes as S-corp when I did not even know what Scorp was. Heck! I had not even registered as LLC then.. so how can you say that they filed based on what I provided? Attached are the text exchanges because your office phone either went unanswered or was down. Your customer service rep also said.. we are so sorry for all the mistakes we are all discussing what went wrong with your case and how can that not happen again and here you are pinning it on me!!
-
October 2023 by Moe. H.
I want to warn you that this company is not trustworthy and I strongly recommend against using their services. During my recent visit to Salt Lake City, I had a negative experience with them. The company's office was located in a shopping center next to a shoe store, which was not ideal. Moreover, they employed Mr. Wandrer whose job was to deceive customers into paying $100000. It would be wise to seek advice from your CPA and consider trustworthy alternatives instead. I urge you to be cautious and avoid falling victim to fraud. #ScamAlert #AvoidFraud #TrustworthyAccounting
-
October 2023 by Makayla B.
The introductory call was the sales person walking us through the website, which we already looked at. The sales call was extremely rushed, the sales person wasn't personable and just trying to make another quick sale. During the call, my partner and I had questions the sales person couldn't answer. He just said "I'll get back to you on that" and then proceeded to ask for payment. We still haven't gotten answers to those questions. Then after the call, I texted the sales person a question because I was confused by what was included in the tax package. What the sales person told us was completely different from what was listed on the package. I proceeded to text the sales person my question and he said "That will be answered in your onboarding call". Why would I proceed to pay and onboard in something when I'm hearing and seeing two different details of the same package. The whole experience was a red flag and very off putting. Those red flags promoted me to come to Yelp because the Google reviews were clearly fake. I read the reviews on Yelp and immediately ran away. Do not hire these people, you'll just be tied up in a weird, secretive sales scheme.
-
August 2023 by Kayla C.
Zero stars if I could. ABSOLUTE SCAM! I hope my review helps other small businesses from our mistake in hiring Tax Hive. Long story short, they made all these promises and in the end we received a tax bill for over $200,000.00! We had to hire an account to amend what Tax Hive did because they submitted our information saying we made 2.5X what we actually made. We're simply asking for a refund and they refuse so now I'm writing a review on every platform and hopefully saving another small business the same stress, anxiety, money and aggravation. Don't fall for the sales scam like we did!
-
July 2023 by Dawn J.
Do not waste your money. $2000 for a canned strategy and $1000 to file, which you have to do all the work....I got 25% into doing all the online questions and then realized that I am doing the work for them. Then relooked at the strategy they gave me...it is missing 75% of my properties. Seriously, don't fall for high-pressure sales. Oh and when I reached out twice with my concerns...first time they did work to keep me, but the second time, they didn't care because it was outside the "window" for any return of my $2000. So I learned a lesson...a $2000 lesson. Learn from my mistake.
-
June 2023 by Lori B.
Taxes need to be appropriately prepared and submitted. They weren't. After a banking underwriter caught the error by Taxhive, we owed an additional $50,000.00 in taxes. In addition, there are extra penalties and interest for not paying the complete taxes owed on time. We were very disappointed and will obviously not use their service again.
-
June 2023 by Adam G.
TaxHive is an exceptional tax and accounting firm that provides top-notch services to its clients. Their team of experts is highly knowledgeable, professional, and dedicated to delivering excellent results. I highly recommend TaxHive to anyone looking for a reliable and efficient partner for their tax and accounting needs.
-
June 2023 by Essen S.
Awesome event hosting place, great sound system - loved the Breakfast Palooza event I attended there! Easy to find. Would recommend :)
-
June 2023 by Dave K.
Tax Hive and its tax professionals are the real deal! They have truly revolutionized the CPA tax advisor space. Great value for all the small to medium-sized business owners!
-
June 2023 by Thomas D.
Awesome events and great team! Will definitely recommend them to my clients going forward.
-
June 2023 by Bryson M.
Got scammed. paid these jerks 1800. I had a hospital visit that I needed to go to and missed onboarding. I called back when I got back a few days later. Nothing but Crickets. I tried cancelling, in which they responded only after Cancellation in contract had elapsed. These guys should be held accountable for their actions.
-
June 2023 by E P.
WHAT A SCAM!! I got scammed out of $1700, then another $800. They promised the moon and didn't even give me a grain of dirt, "we don't do bookkeeping services, but will let you know when we could refer you to someone". 11 months later and received no services at all, "you are not eligible for a refund". SEE EMAIL CONVERSATIONS before hiring this company. They shield themselves in such a way that it's probably impossible to sue them to get your money back. They also pushed me to get an estate planning done through "HiveLaw". I was waiting on my tax services to start before doing the estate plan. Now that I want nothing to do with their company, they won't give me the $1445 refund for that other service, either; no services have been rendered for that either. In total, I'm out $4590... no services and no refund.
-
June 2023 by Mackenzie S.
We should have listened to the bad reviews, unfortunately, we fell for their great sales tactics and promises... we figured their high price would be reflective of high-quality service but we were sadly VERY wrong. If you want the short version: -They never filed our 1120-S for 2021. I didn't find out until the following year when I called the IRS about something else. So our new accountant had to file our 2021 and 2022 1120 this year. -They are impossible to communicate with/ get updates from and it takes them FOREVER to get back to you or even do/upload what they say they will. -They filed our personal taxes late. -They have dropped the ball every single step of the way. -I have never regretted a purchasing decision more in my life. Here's the long version: We signed up for their services at the beginning of January 2022 in anticipation of tax season. We had an initial onboarding call not long after we signed up and Kristin told us verbally all the documents that we needed to upload and said that she would send a follow-up email with all the information we discussed. We never got the follow-up email but I uploaded everything she told me to thinking this was everything they needed and that they would be able to file everything. We didn't hear a PEEP out of them after that (again, I assumed that they had everything they needed). Near the end of February, I requested a call with Kristin to ask some follow-up questions. When I asked for details about our taxes she told me she had no idea when ours would be up for review and then insulted my age telling me that I didn't know any better because I was young. How would anyone know what to expect if you're never given a rundown on how things work/what to expect? After this we yet again didn't hear anything from them. With the tax deadline approaching I called every number possible to try and get ahold of someone to find out what was going on. The ONLY number I could get through to was tax hive's customer service line, and they of course don't have any real answers. Literally a WEEK before April 18th (this year's tax deadline) after we had to harass them for information, Jake Alexander himself finally reached out to us to look into where our taxes were. We were finally sent a document that had an extensive list of everything we needed to upload and was told they hadn't started our taxes because we hadn't uploaded all the necessary documents. This was the first time I'd ever been sent a list of necessary documents, we had been told previously by Kristin that she had everything we needed. If I hadn't advocated for myself this entire time I don't even know what would have happened. After this Mr. Alexander apologized, saying they had been in the process of re-organizing things, that they were understaffed and that unfortunately, their customers were the ones feeling the pain of this... I got verbal confirmation MULTIPLE TIMES that everything was filed, that it had been received/ accepted by the IRS. And then in JULY 2022 I get a call from a "new girl who is double checking everything and cleaning things up" who says that it had been almost an entire month since they'd been rejected no one had reached out to us. In fact, just 24 hours earlier Maya had confirmed to us that everything was filed and good to go. Everything was filed late and because of this we got a late penalty with our tax bill that I was told Taxhive would "handle". I paid the amount that we owed except for the penalty and we signed over power of attorney so that Jake could take care of the penalty. It has been SIX months and the penalty had still not been taken care of because "we can't get through to the IRS." So I called the IRS myself to see if I could get any information and in a matter of fewer than 30 minutes I got the penalty waived... THEN Lo and behold... I contacted the IRS about our penalty I was told that our 1120-S was never filed. I've contacted Taxhive about this and they refuse to take r
-
May 2023 by Jessica A.
Scam!! Not ethical!! Not professional!! Run!! 18k rip off for a tax plan any CPA could have provided.
-
May 2023 by Mary B.
We had some training at Tax Hive that was fantastic! Great education for your business. The building is beautiful if you have needs for a studio as well.
